Warehouse Office Apprentice
EAGLE FREIGHT TERMINAL LIMITED
IPSWICH (IP6 0LB)
Closes in 25 days (Wednesday 11 November 2026 at 11:59pm)
Posted on 15 October 2026
Contents
Summary
Family run business Working within a warm friendly environment, progressive training for the individual. Ideal for first job, we take pride in training new starters - we’ve nurtured many apprentices over the years. We’re offering a job within our warehouse team, assisting with admin duties alongside undertaking an apprenticeship.
- Wage
-
£16,800 a year
Minimum wage rates (opens in new tab)
£10 per hour apprenticeship wage.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
1 hour unpaid lunch break.
35 hours a week
- Start date
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Monday 30 November 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Assist the ERTS team General admin duties Answering customer enquiries via phone and e-mail Use destin8 and in house system Multifreight Processes include manifesting containers, releasing cargo, raising charges to customers, out-turning containers once unpacked.
Where you'll work
UNITS 3 & 4
LODGE LANE
GREAT BLAKENHAM
IPSWICH
IP6 0LB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
W S TRAINING LTD.
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- Training is office based Block Release training
Requirements
Essential qualifications
GCSE in:
IT Skills in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
- Initiative
Other requirements
Own transport recommended due to location of the offices. Location may be difficult for non-drivers (based just outside of Ipswich). There is on site parking.
About this employer
Family run business, established in 1967. We are growing year on year in a competitive industry and looking for team members to help continue the growth.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Further qualifications welcomed Full time permanent position Logistics is a growing industry with huge career potential.
Ask a question
The contact for this apprenticeship is:
W S TRAINING LTD.
The Apprenticeship Team
skills@wstraining.co.uk
The reference code for this apprenticeship is VAC2000059188.
Apply now
Closes in 25 days (Wednesday 11 November 2026 at 11:59pm)