Level 3 IT Solutions Technician Apprenticeship Opportunity
WORKFORCE TRAINING & DEVELOPMENT LTD
Bracknell (RG12 9BG)
Closes on Wednesday 18 November 2026
Posted on 14 October 2026
Contents
Summary
This is a fantastic opportunity to work for an employer of choice!
With a good level of IT and computer knowledge you will be building quality bespoke computer servers, basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual).
- Wage
-
£18,000 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday - Friday 8.45am - 5.45pm.
40 hours a week
- Start date
-
Monday 23 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key responsibilities:
- To install and configure basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual) as required
- To take responsibility for the building, testing, and shipping of ‘build to order’ computer servers that comply with UK standards
- To develop technical IT skills to access remote systems, change system or application settings, system administration, setting up and upgrading components (infrastructure)
- To work at any stage of the hardware solution lifecycle from data removal, component testing, building, system updating and testing
- To diagnose and understand client (sales) requirements and problems with specifications using sound analytical and problem-solving skills such as identifying compatibility issues and recommending alternative solutions
- To comply with company ISO procedures, stock procedures, organisational polices, standards, legislation, security requirements, professional ethics, privacy, and confidentiality, and understands escalation policies
- To create and maintain documentation in line with Company processes
- To operate securely across all their areas of responsibility
- To be responsible for tidiness and efficiency of work area. This includes personal and warehouse areas
- To gain knowledge of booking in/out engineer processes
- To comply with UK quality control standards
This is not intended to be an exhaustive or definitive list, you may be required to carry out other duties as required.
Where you'll work
Astro House
2 Brants Bridge
Bracknell
RG12 9BG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WORKFORCE TRAINING & DEVELOPMENT LTD
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
The training will take place from the workplace premises, online, and with a dedicated tutor who will guide you throughout your apprenticeship journey hosting regular online sessions (once a month min) for tutoring and support purposes.
More training information
Workforce Training and Development will be delivering this apprenticeship as the training provider, and with this apprenticeship you will follow a fully supported training programme.
Requirements
Desirable qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Computer Knowledge
- Positive attitude
- Punctuality
Other requirements
The successful candidate may be asked to work overtime and attend meetings when required.
About this employer
WTD are working with a reputable employer to recruit an apprentice for this position.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
After the apprenticeship has successfully completed, there could be an opportunity to be employed for the company on a permanent basis, preferably long-term.
Ask a question
The contact for this apprenticeship is:
WORKFORCE TRAINING & DEVELOPMENT LTD
Mandi Cox
mandi@wtd.org.uk
07462 402091
The reference code for this apprenticeship is VAC2000059169.
Apply now
Closes on Wednesday 18 November 2026