Business Administration Apprentice

FUSE HEALTH LTD

Derby (DE22 3WZ)

Closes in 18 days (Monday 23 November 2026 at 11:59pm)

Posted on 4 November 2026

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Summary

Are you ready to start a career in healthcare administration, or looking to change direction and learn something new? Do you enjoy keeping things organised, helping people, and being the person others rely on to keep things running smoothly?

Wage

£23,400 a year

Minimum wage rates (opens in new tab)

PAY REVIEW FOLLOWING SUCCESSFUL PROBATION 

Training course
Business administrator (level 3)
Hours
37.5 hours per week, Monday to Friday, including protected study time, with flexibility on start and finish times

37 hours 30 minutes a week

Start date

Monday 30 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Support the day-to-day administration and smooth operation of the organisation, maintaining accurate records, filing systems and databases.
Order office supplies, monitor stock levels, raise purchase orders and liaise with approved suppliers. Maintain inventory records, complete stock checks and resolve discrepancies.
Provide administrative cover for colleagues during periods of absence.
Support leadership team diary management and meeting arrangements, including preparing agendas, circulating papers, taking minutes, tracking actions and coordinating larger meetings or away days.
Coordinate training sessions, workshops and CPD activities, including bookings, venues, equipment, trainers and maintaining training and compliance records.
Support new starter onboarding by arranging IT access, equipment, inductions and documentation, ensuring all activities are completed accurately and on time.
Assist with supplier invoice processing, checking against purchase orders and budget codes, maintaining records and resolving payment queries with suppliers and budget holders.
Undertake occasional administrative errands between Fuse Health sites, including collecting or transferring equipment, stock and documentation using own transport.
Monitor the shared service support mailbox, respond to routine enquiries, escalate complex queries and track responses to ensure agreed service levels are met.
Support non-clinical compliance administration, including mandatory training, DBS checks, subscription renewals, policy sign-offs and document control. Assist with evidence collation for audits, accreditation and CQC-related requirements.
As skills develop and with appropriate supervision, attend meetings as an independent note-taker, prepare accurate minutes and draft correspondence for review and approval by the relevant lead.
Identify opportunities to use technology and approved AI tools (currently Claude) to improve administrative efficiency, following initial induction, information governance training and all relevant Fuse Health policies.
Maintain accurate records and handle all business, staff and patient-related information confidentially and in accordance with GDPR and information governance requirements. This is a non-clinical role with no clinical decision-making responsibilities, although access to patient-identifiable information may be required when providing administrative or complaint-handling support.
   

Where you'll work

College Business Centre
The College, Uttoxeter New Road
Derby
DE22 3WZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

•        Qualification: A Business Administrator Level 3 apprenticeship, including the City & Guilds Level 3 Diploma in Business Administration, fully funded at no cost to you.

•        Support: Protected learning time of at least 20% of your working hours, with the Operations Director as your line manager and workplace mentor.

Requirements

Desirable qualifications

GCSE in:

Maths & English (grade A*-C/ 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

•        Experience: No previous administration or healthcare experience is needed. Experience in any customer service, office, or similar role would be beneficial.

•        Attitude: A positive, proactive attitude and a real desire to learn and develop new skills.

•        Organisation: Good organisation and attention to detail, with the ability to manage a varied workload.

•        Communication: Clear written and verbal communication skills.

•        Tech Savvy: Confidence using IT systems (such as Google Workspace) and learning new software.

•        Data Security & Confidentiality: You will have visibility of certain patient information in the course of your work. This is a non-clinical role, but you must handle all sensitive data with strict adherence to confidentiality guidelines and GDPR requirements.

•        Mobility: A full, valid driving licence and access to your own transport are required, as this role involves travel between our sites.

•        Qualifications: GCSEs (or equivalent) in Maths and English.

•        Desirable: GCSE or equivalent in Business Studies and/or ICT is highly desirable.

Eligibility: You must have the right to work in the UK and meet the eligibility criteria for an apprenticeship, which our training provider will confirm

About this employer

Fuse Health is an innovative healthcare provider delivering high-quality patient care through GP surgeries, acute clinics, and home-visiting services across Derby and Derbyshire

https://fusehealth.co.uk/ (opens in new tab)

Company benefits

Benefits & Perks: Company pension scheme, free on-site parking at our Derby office, health and wellbeing support services via Spill, cycle-to-work and company car schemes

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

: A varied, hands-on role within a supportive, inclusive, and rapidly growing healthcare business, with opportunities to progress on completion

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Kerry Traill

Kerry.traill@seetec.co.uk

07903053388

The reference code for this apprenticeship is VAC2000059117.

Apply now

Closes in 18 days (Monday 23 November 2026 at 11:59pm)