Administrator Assistant Apprenticeship

INPUT HOUSING LTD

65 Old Walsall Road (B42 1NS)

Closes in 19 days (Tuesday 3 November 2026)

Posted on 14 October 2026

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Summary

This is an excellent opportunity to start a career in administration while gaining valuable workplace experience and working towards a recognised Level 2 Administration Assistant Apprenticeship. You will receive support and training throughout your apprenticeship, developing the skills and knowledge needed to build a successful career in admin.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday to Friday 9:30am to 5pm with 30mins lunch break

35 hours a week

Start date

Monday 9 November 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your duties will include:

  • Providing general administrative support to the team
  • Answering telephone calls and responding to emails professionally
  • Updating and maintaining accurate records and databases
  • Filing, scanning and organising documents
  • Assisting with data entry and preparing correspondence
  • Supporting colleagues with day-to-day administrative tasks
  • Handling enquiries and directing them to the appropriate team members
  • Maintaining confidentiality when dealing with sensitive information
  • Helping to ensure the office runs smoothly and efficiently

As your confidence and experience grow, you will have the opportunity to develop your skills and take on additional responsibilities.

Where you'll work

65 Old Walsall Road
B42 1NS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

This apprenticeship develops the knowledge and practical skills needed to provide effective administrative support, including managing documents and records, handling correspondence, organising meetings, data entry, and using digital systems.

Learners will develop an understanding of business procedures, professional communication, teamwork, organisation, accuracy, and confidentiality, preparing them for a range of administrative roles across different sectors.

Requirements

Essential qualifications

GCSE in:

  • Maths (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • Initiative
  • IT skills
  • Organisation skills
  • Team working

Other requirements

Have you considered the suitability of the location, hours and pay before applying?

About this employer

Input Housing Support and Accommodation Services

https://www.input.org.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The company may offer long term progression on successful completion of this apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

Rachel Hood

rachel@apprenticeship-centre.co.uk

0845-223 5020

The reference code for this apprenticeship is VAC2000059102.

Apply now

Closes in 19 days (Tuesday 3 November 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.