Administrative Apprentice
ST JOSEPH CATHOLIC MULTI ACADEMY TRUST
Boardmans Lane St Helens (WA11 9BB)
Closes in 7 days (Tuesday 27 October 2026 at 11:59pm)
Posted on 19 October 2026
Contents
Summary
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To provide a high-quality administrative service which supports effective teaching and learning and safeguarding, assuring the school’s high standards of communication are sustained.
- Wage
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£15,392 to £24,454.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
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Monday to Thursday 8am-4pm and Friday 8am-3.30pm (with a daily 30 minute break).
37 hours a week
- Start date
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Monday 9 November 2026
- Duration
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1 year 9 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To promote the school’s communication with stakeholders by ensuring delivery of all forms of communication (written, verbal, electronic and face-to-face)
- To provide clerical and administrative support to teaching staff to reduce their administrative burden
- To support the pastoral care of our students by delivering accurate and effective administrative systems and records
- As a member of the wider administrative team, work together to promote efficient use of resources
- To ensure accurate record-keeping and filing/organisation to support the wider operations of the school
- To adhere to school policies and procedures, in particular data protection and confidentiality.
- To support and attend whole school events, to include Open Evening and Presentation Evening.
- To support the aims and ethos of the school, setting a good example in terms of dress, behaviour, punctuality and attendance.
- To undertake any other duties commensurate with the post as required by the Administration Manager.
- To undertake reception duties, responding efficiently to both telephone and face-to-face enquiries
- To ensure the safeguarding of all students and staff through stringent management of visitors signing in and out of school
- To provide a high-quality and cost-efficient reprographic and document finishing service (copying, laminating, binding etc).
- To coordinate the receipt and distribution of all mail – both electronic and postal – in a timely manner.
- To provide high quality administrative and clerical support to teaching staff and the Senior Leadership Team (including, preparation of letters, reports, ParentPay communications
- To keep effective levels of stationery stocks and supplies,
- To maintain accurate records as appropriate to the General Office, including a log of telephone calls / enquiries and orders.
- Quality assure all documentation being processed via the General Office and address any concerns as necessary.
- To support the Administration Manager with the organisation of school events.
- To support the work of external providers working within the school; for example, assistance with the coordination of careers interviews for students.
- To ensure that the General Office, reprographics area, admin store and staff kitchen remain tidy and safe
- To maintain confidentiality, with particular regard to data held on the School’s management information system
- To be proactive in matters relating to Health and Safety.
- To contribute more widely to the development of the Administration department, work additional hours or occasional hours outside of your normal working day as required.
Where you'll work
Boardmans Lane St Helens
WA11 9BB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ST HELENS COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The apprenticeship is delivered remotely within the workplace. A minimum of 6 hours per week will be available as part of contracted working hours, with on site assessor visits
- Functional Skills maths & English will be delivered within the college environment (if applicable)
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
Other requirements
- This is a front facing role to deal with parents, staff and pupils.
- Disclosure and Barring Service (DBS) check required
About this employer
- Catholic secondary school for students aged 11 to 16, located in the Blackbrook area of St Helens, Merseyside. As a Catholic school of 540 pupils, we nurture our students to become strong, independent young women and men, ready to make a significant contribution to our communities, rooted in the goodness of God.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- This is an ideal opportunity for someone looking to build a long-term career in education administration. With development opportunities available, the role can provide a pathway to other education support functions at the academy.
Ask a question
The contact for this apprenticeship is:
ST HELENS COLLEGE
Carolyn Mason
appenquiry@sthelens.ac.uk
01744 623521
The reference code for this apprenticeship is VAC2000058968.
Apply now
Closes in 7 days (Tuesday 27 October 2026 at 11:59pm)