Operations Coordinator Apprentice

DTK FRIGO UK LIMITED

Grimsby (DN37 9TZ)

Closes in 16 days (Friday 30 October 2026 at 11:59pm)

Posted on 13 October 2026

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Summary

Join DTK Frigo as an Operations Coordinator Apprentice, supporting the day to day operations of an international transport and logistics business. You’ll develop skills in data entry, document management, communication and general administration while helping the team deliver reliable, time critical transport services across Europe.

Wage

£16,500 a year

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday - Friday, 9.00am - 5.00pm (30mins unpaid lunch).

37 hours 30 minutes a week

Start date

Monday 2 November 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with day-to-day administrative tasks to support the transport and logistics team
  • Input, update and maintain accurate records using digital systems and spreadsheets
  • Prepare, organise and file transport documents and other business paperwork
  • Respond to emails and telephone enquiries professionally
  • Communicate with colleagues, customers, suppliers and other stakeholders
  • Retrieve, check and share information securely and confidentially
  • Assist with preparing reports, documents and other administrative information
  • Monitor outstanding paperwork and help ensure tasks are completed within deadlines
  • Follow company procedures for data protection, information security and record keeping
  • Work collaboratively with colleagues to support the smooth running of the business
  • Develop administration skills through workplace training and feedback
  • Identify errors or issues and raise them with the appropriate colleague or line manager

Where you'll work

Suit 3 Origin 2
Genesis Office Park
Grimsby
DN37 9TZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TEC PARTNERSHIP

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

  • Level 2 Administration Assistant
  • A bespoke programme of technical and vocational training
  • Functional skills in Maths and English*if applicable

The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless Maths or English is required as part of the Apprenticeship

Requirements

Desirable qualifications

GCSE in:

  • English (grade 1/D or above)
  • Maths (grade 1/D or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills

Other requirements

Prior to applying please ensure you are able to get to and from this workplace within the operating hours.

Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and Maths. You will receive one to one information, advice and guidance with one of the Learner Engagement Team.

About this employer

DTK Frigo is a transport and logistics company specialising in temperature-controlled and time-critical deliveries across Western Europe and Scandinavia. Founded in 2017, the company benefits from nearly 30 years of industry experience through DTK Group and became part of NTG Nordic Transport Group in 2025. With a strong focus on reliability, customer service and keeping promises, DTK Frigo provides a range of transport and logistics solutions to businesses across Europe. 

https://country.ntg.com/da-en/contact/dtk-frigo (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training
  • An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
  • Transferable skills that are invaluable in the wider world of work

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

Claire or Charley

myapprenticeship@grimsby.ac.uk

The reference code for this apprenticeship is VAC2000058911.

Apply now

Closes in 16 days (Friday 30 October 2026 at 11:59pm)