Apprentice - Property Services

Tendring District Council

Essex (CO15 1SE)

Closes in 12 days (Monday 26 October 2026)

Posted on 12 October 2026

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Summary

To assist the Property Services Department in providing a property records service to other officers, Members, the public and outside bodies as well as assisting in the management of Council owned property. 

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

The National Minimum Wage is currently £4.81 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship.

For all other Apprentices the Apprentice National Minimum Wage appropriate for their age applies.  

National Minimum Wage and National Living Wage rates - GOV.UK (www.gov.uk) 

Training course
Administration assistant (level 2)
Hours
Monday to Thursday, 8.45am to 5.15pm. Friday, 8.45am to 4.45pm. With 1 hour for lunch each day.

37 hours a week

Start date

Tuesday 1 December 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role predominantly deals with the Council’s non-housing portfolio and is separate to the Council’s housing team.  As part of the role, you will be providing a customer service to the Council tenants of non-housing property, including commercial lets and beach huts.

  • To assist with the maintenance of the Council’s property records for all property owned or leased by the Council and to help undertake regular reconciliations of the records including the lease register and periodic income register
  • To provide customer service support to the Council’s non-housing tenants, including commercial lets and beach huts
  • To assist with the rationalisation of the Council’s stored property deeds and documents
  • To help to provide advice and information on the Council’s land and property portfolio to other departments, Members and external agencies including research with ownership issues
  • To communicate with the Land Registry by post and electronically and for queries from other departments
  • To provide administrative assistance and support to all members of the Property Services Team
  • To undertake scanning, filing, photocopying and general office duties
  • To answer telephone calls, take messages and deal with routine queries as appropriate
  • Assist in updating and maintaining departmental databases as appropriate
  • To be responsible for the distribution of incoming post from the postal hub and the administration of external outgoing post and documents
  • Other duties as required

Where you'll work

Town Hall
Station Road
Clacton-on-Sea
Essex
CO15 1SE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TENDRING DISTRICT COUNCIL

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

On the job training in management of commercial leases, Council processes on dealing with property transactions and administration functions relating to land and property management.

You will be working towards a Customer Service Practitioner Apprenticeship. These qualifications will be delivered by Career Track, mainly in the workplace, with flexible training and delivery tailored to meet the needs of the employer and the apprentice. 

Requirements

Desirable qualifications

GCSE in:

English, Maths and IT (grade GCSE C and above or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative
  • Non judgemental

Other requirements

The role may involve long periods of work on a computer and external visits to various land and property across Tendring.

About this employer

Tendring District Council is responsible for providing district level services in the Tendring District, which includes towns such as Clacton-on-Sea, Brightlingsea, Harwich, Dovercourt, Frinton-on-Sea, Manningtree, and Walton on the Naze. The council is based in Clacton on Sea, the largest town in the district. The district was formed in 1974.

https://www.tendringdc.gov.uk (opens in new tab)

Company benefits

  • Flexible working arrangements
  • Membership of the Local Government Pension Scheme
  • Generous leave entitlement
  • Free parking
  • Discounted Corporate Gym Membership

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The skills learned will provide a basis for career progression in Property Services or many other TDC Departments, as well as customer service and administration roles in other companies.

Ask a question

The contact for this apprenticeship is:

Tendring District Council

Michael Cross

mcross@tendringdc.gov.uk

The reference code for this apprenticeship is VAC2000058668.

Apply now

Closes in 12 days (Monday 26 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.