Business Administration Apprentice
SMARTMOVE HOMES (DERBYSHIRE) LTD
RIPLEY (DE5 3AA)
Closes in 11 days (Saturday 24 October 2026 at 11:59pm)
Posted on 12 October 2026
Contents
Summary
You will become part of our team and get involved in the day-to-day running of the estate agency. Your role will include helping with office administration, answering calls & emails, arranging appointments & viewings, updating property & customer records, and helping our team provide the best possible service to our clients.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.30am to 5.30pm
40 hours a week
- Start date
-
Sunday 1 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As part of our team, you'll gain experience in a wide range of administrative, customer service and business support activities.
Your day could include:
- Answering calls and dealing with customer enquiries professionally
- Managing emails and responding to enquiries
- Carrying out general office administration and data entry
- Updating company systems and maintaining accurate records
- Arranging appointments, meetings and diaries
- Preparing documents, letters and other correspondence
- Supporting our sales and lettings teams with their day-to-day administration
- Communicating with buyers, sellers, landlords, tenants, contractors and other professionals
- Maintaining organised electronic and paper records
- Assisting with reports, spreadsheets and other business information
- Helping with property marketing and online listings
- Assisting with property and tenancy-related paperwork
- Supporting the wider team with invoicing and other financial administration
- Helping ensure the office runs efficiently and customers receive excellent service
You'll have the opportunity to understand how every part of an estate agency works, giving you a fantastic foundation for your future career.
Where you'll work
1 HIGH STREET
RIPLEY
DE5 3AA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERBY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or above or equivalent)
- Maths (grade C/4 or above or equivalent)
Full UK Driving Licence in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Reliable
- Friendly
- Ambitious
- Positive
Other requirements
What is particularly important to us is your attitude. You don't need to have experience in estate agency, as we can teach you the property side of the business. We are looking for someone who is reliable, organised, approachable and willing to get involved and learn.
Working with us will give you the opportunity to develop your confidence, communication and organisational skills while getting a real understanding of how an estate agency works. If you work hard and show commitment, there is also the potential to build a long-term career within the property industry.
We are a company that values its people, and I would like to find someone who is excited about starting their career with us and becoming an important part of our team.
No previous office or property experience? That's absolutely fine. We're looking for potential, attitude and enthusiasm - we'll help you develop the rest.
The vacancy will require a clean, valid UK driving licence to help with viewings and inspections.
About this employer
We are a small, independent estate agency based in the heart of our local community. Our team currently consists of six people, including our two directors, which means we are a friendly and close-knit team where everyone plays an important part in the business.
Being a small agency means our clients receive a personal and professional service, and our staff are able to build strong relationships with the people we work with. We take pride in knowing our local area and providing honest, reliable advice to our customers.
For an apprentice joining our team, this is a great opportunity to learn directly from experienced members of the business and gain an understanding of all areas of estate agency. You won't simply be doing one small part of the job – you will have the opportunity to get involved in different aspects of the business, develop a wide range of skills and see how an estate agency operates from day to day.
We are passionate about supporting people who are starting their careers and believe that the right attitude, willingness to learn and commitment can take you a long way. As a small team, we work closely together and support one another, and we hope to find an apprentice who wants to become a valued member of our team and build a long-term career with us.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Once you have completed your apprenticeship and gained experience, there are many different directions your career could take. You could progress into sales or lettings, become a property manager, specialise in valuations, or work your way towards becoming a branch manager.
We want to give the right person the opportunity to learn, develop and build a career with us. If you are hardworking, ambitious and willing to learn, your starting position as an apprentice could be the beginning of something much bigger.
Ask a question
The contact for this apprenticeship is:
DERBY COLLEGE
Ali Harrison
ali.harrison@derby-college.ac.uk
01332 387420
The reference code for this apprenticeship is VAC2000058618.
Apply now
Closes in 11 days (Saturday 24 October 2026 at 11:59pm)