Parts administration Apprentice

WARRINGTON TRUCK & VAN LTD

WARRINGTON (WA5 7TP)

Closes in 17 days (Friday 30 October 2026 at 11:59pm)

Posted on 12 October 2026

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Summary

As an Apprentice Parts assistant, you will be part of our service and parts operations. This dual role splits time between supporting the workshop team and handling the logistics of vehicle components. You will gain hands-on experience in stock management, customer service, and parts and service administration.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday to Friday, 08.30 - 17.00, with half hour lunch break to be taken to suit business needs.

40 hours a week

Start date

Monday 9 November 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

Parts & service dept general administration duties

  • Manage stock control: Assist with receiving, checking, and logging incoming parts deliveries into the workshop DMS system
  • Order components: Research and place orders for vehicle parts required by workshop technicians or retail clients
  • Pre-pick workshop jobs: Gather and set aside necessary parts before scheduled repair work begins to maximise mechanic efficiency
  • Organise the storeroom: Maintain a clean, accurately labelled, and safe parts storage environment

Service & Workshop Support

  • Process job cards: Open, update, and close workshop repair orders with accurate labour times and part descriptions
  • Handle billing: Assist with raising customer invoices, taking payments, and processing internal parts transactions
  • Coordinate documentation:  filing and invoice processing

Customer Experience & Communication

  • First point of contact: Answer phone calls, respond to emails
  • Provide basic quotes: Guide customers on simple parts enquiries and service pricing under senior supervision.

Where you'll work

542 EUROPA BOULEVARD
WESTBROOK
WARRINGTON
WA5 7TP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ST HELENS COLLEGE

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

  • This is a remote apprenticeship delivered in the workplace, 6 hours per week will be given to complete off the job training
  • Functional skills Maths and English delivered within a college environment (if appropriate)

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade A-C or 4-9 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

  • Car, LGV, HGV and trailer service repair and maintenance

https://www.wtvmotandservice.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Progression to Parts advisor and / or Service administrator

Ask a question

The contact for this apprenticeship is:

ST HELENS COLLEGE

Carolyn Mason

appenquiry@sthelens.ac.uk

01744 623521

The reference code for this apprenticeship is VAC2000058571.

Apply now

Closes in 17 days (Friday 30 October 2026 at 11:59pm)