Credit Control Assistant Apprentice
ROLAND EUROPE GROUP LIMITED
READING (RG7 4SA)
Closes in 21 days (Saturday 31 October 2026)
Posted on 9 October 2026
Contents
Summary
Learn practical finance skills in credit control, cash management and customer account administration.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Accounts or finance assistant (level 2)
- Hours
-
Monday to Friday 9am to 5pm
37 hours 30 minutes a week
- Start date
-
Sunday 1 November 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
THE POSITION:
You will manage customer accounts across the UK, Germany and Austria, supporting timely payment collection, order release and accurate ledger management.
You will work closely with the team to maintain credit limits, payment terms and credit insurance arrangements, helping to minimise financial risk and support business performance.
You will build strong relationships with internal stakeholders and customers, resolving account queries and supporting effective cash collection.
Ensure cash receipts are posted promptly and accurately and support overdue debt recovery activities where required.
This is an excellent opportunity for someone looking to develop a career in finance and credit control. We welcome applications from all candidates and will provide support and training to help you succeed.
ROLE ACCOUNTABILITIES:
Credit Control
- Maintain strong cash flows through efficient collections
- Monitoring the accounts receivables ledger and dealing with problem accounts
- Holding accounts that are beyond set credit terms
- Raising direct debit collections
- Release of orders held in Finance Approval several times a day
- Weekly chasing routine
- Dealer queries
- Portfolio reviews / ledger management / credit limit reviews
- Maintaining good relationships with all Dealers
- Ad-hoc queries/reports
- Day to Day Cash Management
- Daily downloading of bank transactions
- Recording and allocating multi-currency receipts (dealers, artists, staff and other)
- Posting and allocating the direct debit payment journal
Reporting
Produce reports to assist with the production of the management accounts and provide details in relation bad debt provisioning and movement and trends within the sales ledger
Other
- Attend various meetings to discuss dealer accounts
- Liaise with auditors annually, providing analysis and responses to auditor’s questions and ensure policies and procedures set out in relation to JSOX and REG company policies are adhered to
If you are interested in the position, we will provide a comprehensive role profile to give you a clear understanding of the opportunity.
Where you'll work
1530 ARLINGTON BUSINESS PARK
THEALE
READING
RG7 4SA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FIRST INTUITION SOUTH LIMITED
Training course
Accounts or finance assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Record transactional data.
- Use the organisation’s standard tools and processes to examine data to identify transactional issues, such as reconciliations and inconsistencies between invoices.
- Recognise and rectify routine errors, escalating as necessary.
- Plan and review accounting and finance tasks.
- Communicate with stakeholders to deliver accurate and timely results, avoiding jargon, using language tailored to the audience, and different media methods, with an appreciation of the risks and benefits to the business of social media and other digital applications.
- Use finance and accounting software packages to accurately input and manage data to contribute to routine accounting tasks.
- Handle data and digital technology in line with cyber and data security requirements, using data securely and safely, including backing up data.
- Record transactional data.
- Use the organisation’s standard tools and processes to examine data to identify transactional issues, such as reconciliations and inconsistencies between invoices.
- Recognise and rectify routine errors, escalating as necessary.
- Plan and review accounting and finance tasks.
- Communicate with stakeholders to deliver accurate and timely results, avoiding jargon, using language tailored to the audience, and different media methods, with an appreciation of the risks and benefits to the business of social media and other digital applications.
- Use finance and accounting software packages to accurately input and manage data to contribute to routine accounting tasks.
- Handle data and digital technology in line with cyber and data security requirements, using data securely and safely, including backing up data.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. You'll be part of a dynamic team, where we believe in kindness, support, acceptance, and hard work and try to provide room for personal development for everyone.
At Roland, you will find a friendly, down-to-earth atmosphere. You'll work for a company with global activities, but it doesn't feel corporate. We are always looking for colleagues who have an enthusiastic, positive and driven personality. People who are eager to further develop and challenge themselves. If you also have a passion for Roland, our products or music in general, you might just be our perfect match.
https://www.rolandcareers.com/jobs/8380323-credit-control-assistant (opens in new tab)
Company benefits
Competitive salary & benefits
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Level 3 and then Level 4 AAT
Ask a question
The contact for this apprenticeship is:
ROLAND EUROPE GROUP LIMITED
Gemma Wicks
gemma.wicks@roland.com
The reference code for this apprenticeship is VAC2000058370.
Apply now
Closes in 21 days (Saturday 31 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.