Apprentice Administration Assistant J3507

SOUTH WEST APPRENTICESHIP COMPANY LTD

Bristol (BS7 8BF)

Closes in 13 days (Friday 23 October 2026 at 11:59pm)

Posted on 9 October 2026

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Summary

A brilliant opportunity has opened for a motivated and organised individual to join a friendly and growing team as an Apprentice Admin Assistant. This role is ideal for someone looking to kickstart their career in business administration, with hands on experience in a busy sustainability consultancy, making a real world impact.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.30pm, with 1 hour unpaid lunch break.

37 hours 30 minutes a week

Start date

Monday 2 November 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

If you’re reliable, detail-oriented, and looking for a supportive place to learn and grow, we’d love to hear from you.

Key Duties

  • Providing general admin support across the business
  • Helping to manage team in-boxes and respond to queries
  • Calling residents to book appointments and explain our services clearly and confidently
  • Building trust with residents & overcoming objections in a professional manner
  • Managing shared calendars and team diaries
  • Updating spreadsheets, trackers, and project management tools
  • Helping with logistical coordination so teams have what they need to deliver work on time
  • Filing and organising project documentation in line with company procedures
  • Working closely with delivery teams to ensure information is up to date and accurate
  • Providing flexible support to help improve how we work

Where you'll work

72 Gloucester Road
Bishopston
Bristol
BS7 8BF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY OF BRISTOL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 to 9 (A* to C))
  • Maths (grade 4 to 9 (A* to C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Problem solving skills
  • Team working
  • Initiative
  • Can manage themselves
  • Ability to deal with pressure
  • Motivation
  • Commitment
  • Common sense
  • Reliability
  • Enthusiasm
  • Sense of Humour

About this employer

As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Apprenticeship Agency (FJAA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.

https://theswac.org.uk/ (opens in new tab)

Company benefits

  • 33 days annual leave (including Bank Holidays)
  • Private Health Care
  • Employee Assistance Programme
  • Contributory pension scheme
  • Time off for good causes
  • Company-wide team building events
  • Cycle to work scheme

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Opportunities for progression post successful apprenticeship completion.

Ask a question

The contact for this apprenticeship is:

SOUTH WEST APPRENTICESHIP COMPANY LTD

Clare Vertigen

info@theswac.org.uk

The reference code for this apprenticeship is VAC2000058262.

Apply now

Closes in 13 days (Friday 23 October 2026 at 11:59pm)