Apprentice Property Services Co-ordinator
HG PREMIER LETTINGS LIMITED
Wigan (WN3 5BE)
Closes in 13 days (Thursday 22 October 2026 at 11:59pm)
Posted on 8 October 2026
Contents
Summary
As an Apprentice Property Services Co-ordinator you’ll gain hands-on experience supporting our Maintenance and Planned Works teams while developing valuable administration, customer service and organisational skills. With structured training and mentoring, you’ll work towards a recognised Business Administration qualification.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8am to 4pm, a 30 minute paid lunch break each day.
37 hours 30 minutes a week
- Start date
-
Monday 16 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Handling customer, contractor and colleague enquiries
- Managing shared inboxes and updating systems
- Preparing correspondence and documents
- Coordinating maintenance, appointments and works orders
- Processing timesheets and purchase orders
- Maintaining property and compliance records
- Preparing reports and spreadsheets
- Supporting general administration, GDPR and health & safety requirements
Where you'll work
Cotton Works
Swan Meadow Lane
Wigan
WN3 5BE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WIGAN AND LEIGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Other requirements
- Enthusiasm: A positive attitude towards learning and developing new skills
- Organisation: The ability to manage multiple tasks and maintain accurate records
- Communication: Confidence in communicating professionally with colleagues, customers and contractors
- Teamwork: A collaborative approach and willingness to support colleagues across the department
- Initiative: A proactive attitude towards problem-solving and continuous improvement
- Attention to detail: A commitment to accuracy and producing high-quality work
- Adaptability: The ability to respond positively to changing priorities within a busy working environment
- Professionalism: A responsible approach to handling confidential information and representing the business
About this employer
The Heaton Group is a family-owned, multi-sector business based in Wigan, with over 50 years of experience. Our operations span property development, property services, hospitality, leisure and flexible workspace. We are passionate about creating great places to live, work and socialise, with a strong focus on regeneration and community. We offer a varied, supportive environment where apprentices can gain hands-on experience, develop new skills and build their career.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, there may be opportunities to progress into a permanent role within the Property Services team. The apprenticeship will provide a strong foundation for a career in property services, administration or property management, with opportunities to develop further skills and take on additional responsibilities as you progress.
Ask a question
The contact for this apprenticeship is:
WIGAN AND LEIGH COLLEGE
The reference code for this apprenticeship is VAC2000058128.
Apply now
Closes in 13 days (Thursday 22 October 2026 at 11:59pm)