Apprentice Sales Administrator
ELEVATION ACADEMY LTD
LEEDS (LS25 6NG)
Closes in 21 days (Friday 30 October 2026 at 11:59pm)
Posted on 8 October 2026
Contents
Summary
Provide sales, customer service and administrative support across Elevation Academy. Manage employer and learner enquiries, CRM and booking records, support courses and apprenticeships, and contribute to marketing and employer engagement while studying for the Level 3 Business Administrator Apprenticeship qualification.
- Wage
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£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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37.5 hours per week, Monday to Friday. Working hours to be confirmed by the employer.
37 hours 30 minutes a week
- Start date
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Wednesday 11 November 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Sales and customer support
• Respond professionally to enquiries received by telephone, email, website and other agreed channels.
• Provide clear information to employers and prospective learners about apprenticeships and commercial training courses.
• Prepare quotations, course information, proposals and routine sales correspondence.
• Arrange follow-up calls, appointments and meetings for the business development team.
• Support lead generation, employer engagement and sales campaigns.
• Maintain a professional and helpful customer experience from initial enquiry through to booking or handover.
CRM, pipeline and reporting
• Maintain accurate employer, customer, contact and opportunity records within HubSpot.
• Update sales trackers, pipeline stages, follow-up actions and management information.
• Check data for completeness and accuracy and follow Elevation Academy data-handling procedures.
• Produce routine reports and information to support sales and operational reviews.
Course and apprenticeship administration
• Support commercial course bookings, learner registrations and joining instructions.
• Liaise with customers, learners, trainers and internal colleagues to keep bookings and onboarding activity on track.
• Support apprenticeship recruitment and employer engagement administration.
• Assist with purchase orders, invoicing information and associated documentation.
• Maintain orderly electronic records and filing systems.
Marketing and wider team support
• Help coordinate email campaigns, social media activity and employer communications.
• Support careers events, exhibitions, open days and employer visits.
• Assist with preparing and maintaining promotional materials.
• Provide general administrative support across the academy where reasonably required.
Where you'll work
AVIATION HOUSE
11 SWORDFISH WAY
SHERBURN IN ELMET
LEEDS
LS25 6NG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LUMINATE EDUCATION GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
The apprentice will work Monday - Friday. In addition to this the apprentice will attend training sessions at Leeds City College Printworks campus, as well as remote learning through Teams.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Administrative skills
- Team working
- Positive
- Professional
- Willing to learn
- Able to be independent
About this employer
We are on a mission to build a skilled, motivated, and future-ready workforce.
Our academy strives to empower students to unlock their full academic potential, providing a safe, inclusive, and stimulating environment that champions diversity and respect.
We are committed to helping every student achieve their career goals. While we strive for continuous improvement, we always put our people first, prioritising their success and growth in the security sector.
https://elevation-academy.co.uk/about-us/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, there may be opportunities for continued employment and progression within Elevation Academy.
Ask a question
The contact for this apprenticeship is:
LUMINATE EDUCATION GROUP
The reference code for this apprenticeship is VAC2000058107.
Apply now
Closes in 21 days (Friday 30 October 2026 at 11:59pm)