Social & Community Marketing Apprentice

TES GLOBAL LIMITED

London (WC1X 8NH)

Closes in 30 days (Sunday 8 November 2026 at 11:59pm)

Posted on 8 October 2026

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Summary

This role plays a key part in supporting the continued growth, effectiveness, and impact of our social media presence, with a strong focus on improving audience sentiment. 

Wage

£24,351.60 a year

Minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Full time- Hybrid 3 days in office Monday- Friday 9am- 5pm

37 hours 30 minutes a week

Start date

Saturday 14 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The successful candidate will actively engage with and support our online community, contribute to our “top of mind” social strategy, and help strengthen brand visibility and perception across key platforms. By fostering meaningful interactions, this role will help build a more connected, engaged, and loyal community around our brand. 

Key Responsibilies

Community Management & Engagement 

  • Support the Social Media Manager in managing and engaging with online communities across social media platforms
  • Respond to comments, direct messages, mentions, tags, and other interactions in a timely, professional, and on-brand manner
  • Assist with monitoring and responding to Google and Glassdoor reviews to help maintain a positive brand presence
  • Contribute to relevant online discussions and conversations to support audience engagement and community growth

Social Presence & Brand Visibility 

  • Support the delivery of a "top of mind" social media approach through consistent engagement and community interaction
  • Assist in ensuring the brand remains visible, relevant, and active within key audience, industry, and sector conversations
  • Support real-time social engagement during campaigns, events, launches, and other key business initiatives
  • Assist the Social Media Manager with the creation and boosting of social media posts where required

Social Listening & Brand Sentiment 

  • Monitor social channels for brand mentions, audience conversations, emerging trends, and sentiment
  • Identify recurring themes, opportunities, insights, and potential reputational risks
  • Escalate relevant insights, trends, and issues to the Social Media Manager to support content planning and messaging decisions 

Employee Advocacy Support 

  • Support the delivery and continued growth of the Employee Advocacy programme
  • Help identify and promote relevant content and campaigns to employees to encourage participation, engagement, and amplification
  • Assist with the creation of employee-led content, including testimonials, podcasts, and social media posts
  • Provide guidance and support to encourage employee involvement in social media activity

Operational Support 

Provide day-to-day support to the Social Media Manager across social media activity, content delivery, campaigns, reporting, and other ad hoc projects as required

Where you'll work

70 Gray S Inn Road
London
WC1X 8NH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE APPRENTICESHIP COLLEGE LTD

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

As part of this position, the successful candidate will be enrolled in a Level 3 Multi-Channel Marketing Apprenticeship with the Apprenticeship College London, which will account for 20% of their working hours. This provides an opportunity to learn in practice while being fully supported by our marketing team, enabling the development of skills alongside formal training. Alongside this role you will be enrolled into a Level 3 Multi-Channel Marketing Apprenticeship with the Apprenticeship College London to continue developing your digital marketing knowledge. This is a 15 month + 4-month end point assessment course that includes 10 workshops, coaching sessions and continuous support. All funded by Tes’ Levy fund.

Requirements

Essential qualifications

GCSE in:

English (grade 4-8)

Desirable qualifications

GCSE in:

Maths (grade 4-8)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience

Other requirements

Experience

This is an apprentice role, so no degree is necessary, however a strong interest in social media and marketing is preferred.  

Knowledge

The ideal candidate will have a solid understanding of major social media platforms, including Instagram, TikTok, Facebook, X, YouTube, and LinkedIn. 

Skills

  • Strong written skills and understanding of tone of voice are important as there will be a large written aspect to the role
  • Basic understanding of social media metrics for reporting purposes
  • Familiarity with basic video editing software and Canva is desirable

About this employer

Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

https://www.tes.com/ (opens in new tab)

Company benefits

  • 25 days annual leave rising to 30
  • 5% pension after probation
  • State of the art offices
  • Access to a range of benefits via My Benefits World
  • Free eye care cover
  • Life Assurance
  • Cycle to Work Scheme
  • EAP (Employee assistance programme)
  • Quarterly Tes Socials
  • Access to an extensive Learning and Development menu

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon completion of the apprenticeship training the apprentice will have an opportunity to progress into a permanent vacancy within the organisation.

Ask a question

The contact for this apprenticeship is:

THE APPRENTICESHIP COLLEGE LTD

Rochelle Wallace

rochelle.wallace@theapprenticeshipcollege.co.uk

The reference code for this apprenticeship is VAC2000058049.

Apply now

Closes in 30 days (Sunday 8 November 2026 at 11:59pm)