Business Operation Administration Apprentice (Administration & Support)
SONE PRODUCTS LTD
Stanley (DH9 9QX)
Closes in 24 days (Sunday 1 November 2026 at 11:59pm)
Posted on 7 October 2026
Contents
Summary
Provide day-to-day administrative support to the Accounts, HR, Marketing, Production Control, Design & Development Teams. Maintain accurate records, databases, and filing systems. Assist with the preparation of reports, meeting notes, and operational documentation.
- Wage
-
£15,808 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday - 8.15am - 5.00pm.
Friday - 8.15am - 1.45pm.
Monday - Thursday with a 30 minute unpaid lunch break,
Friday 20 minute unpaid break.
38 hours a week
- Start date
-
Monday 2 November 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Providing general administration support to departments comprising:
- Support departmental project teams with new and ongoing projects
- Maintaining a clean and tidy work area
- Answering telephones and directing calls
- Contacting and liaising with external agencies
- Typing of documents
- Data entry into excel and database applications
- Booking meeting rooms for events
- Filing, photocopying and faxing
- Shredding of confidential waste
- Receiving, sending and distributing internal and external mail
- Assist with purchasing and accounting processes in accordance with the Company Purchasing Policy
- Assist in the production and distribution of routine reports
- Meeting planning / preparation and minute taking
Where you'll work
Stationfield Road Tanfield Lea Industrial Estate South Tanfield Lea
Stanley
DH9 9QX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERWENTSIDE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprenticeship will be delivered fully within the workplace, with no college release days.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
About this employer
SONE Products Ltd is a UK-based plastic packaging manufacturer that has been in operation for over 40 years. The company specializes in the design, manufacturing, and assembly of small plastic packs for liquids, including e-liquids and cosmetics. SONE Products is known for its exceptional customer care and has a no-compromise approach to providing market-leading products. The company's commitment to sustainability and innovation is evident in their ongoing investment in plant and machinery to support their business strategy. SONE Products Ltd is actively trading and has a registered office located in Stanley, County Durham.
Company benefits
This apprenticeship offers an excellent opportunity to build a broad understanding of how a plastics manufacturing business operates while gaining practical experience across a range of business functions. The longer-term aim is to develop the apprentice into a valued and capable member of the business who can progress into a permanent position and take on increasing levels of responsibility.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
The longer-term aim is to develop the apprentice into a valued and capable member of the business who can progress into a permanent position and take on increasing levels of responsibility.
Ask a question
The contact for this apprenticeship is:
DERWENTSIDE COLLEGE
The reference code for this apprenticeship is VAC2000057747.
Apply now
Closes in 24 days (Sunday 1 November 2026 at 11:59pm)