Business Admin Apprentice at Curious Retreats
RIPCO HOLDINGS LIMITED
Woodbridge (IP12 4LU)
Closes in 28 days (Thursday 12 November 2026 at 11:59pm)
Posted on 14 October 2026
Contents
Summary
You’ll support guests from booking to check-out, handling enquiries, bookings and questions while providing advice and resolving issues. You’ll also work with owners, suppliers and teams, support property launches, social media, events and other tasks in our growing business.
- Wage
-
£16,640 to £26,436.80, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Working pattern: Tuesday–Thursday 9am–5pm, Friday 12pm–8pm, /Saturday 9am-5pm
Days off: Sunday & Monday with agreed flexibility where possible
40 hours a week
- Start date
-
Monday 16 November 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Help handle enquiries and take bookings
- Answer questions before arrival and be
there to offer help - Communicate with guests by phone, email and online messaging
- Work closely with property owners, housekeepers, maintenance teams and local suppliers
- Helping create social media content
- Update property information
Where you'll work
28 Market Hill
Woodbridge
IP12 4LU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PERFORMANCE LEARNING GROUP LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- All of your training will be completed within the workplace, You will be working towards the Level 3 Business Admin apprenticeship
- You will have the opportunity to work towards your Functional Skills in maths and English if you do not have the GCSEs or equivalent
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
- Initiative
- Patience
Other requirements
- A full UK driving license and the ability to travel to
properties when required. - Good working knowledge of Microsoft Office apps.
- Strong attention to details.
- Confidence using technology and learning new systems.
- Flexibility around our Tuesday-Saturday working pattern.
About this employer
Formed in 2023, Curious Retreats is an independent holiday letting company based in
Woodbridge, with a carefully curated collection of brilliant places to stay across Suffolk.
We care enormously about the experience we create, for our guests, our property
owners, our partners and each other.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
As Curious Retreats grows, we want the people within it to grow too.
For someone with the right personality, attitude, energy and ambition,
there'll be plenty of opportunity to take on more responsibility and
develop their role over time.
Ask a question
The contact for this apprenticeship is:
PERFORMANCE LEARNING GROUP LTD
Camilla Giorchino
camilla@plgrp.co.uk
07949505939
The reference code for this apprenticeship is VAC2000057689.
Apply now
Closes in 28 days (Thursday 12 November 2026 at 11:59pm)