Events Administration Apprentice

East Devon District Council

Honiton (EX14 1EJ)

Closes on Sunday 22 November 2026

Posted on 16 October 2026

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Summary

To support the delivery of a diverse events programme that enhances East Devon's public spaces, promotes community wellbeing and strengthens visitor economy. The role ensures the effective administration, promotion and safe operation of events, weddings and filming activities while maximising income and delivering excellent customer service.

Wage

£25,948.89 a year

Minimum wage rates (opens in new tab)

Flexi Time, Discounts Portal, Employee Assistance Programme, Wellbeing Initatives, Free Parking, Cycle Scheme, LG Pension

Training course
Business administrator (level 3)
Hours
As some weddings and events take place out of hours, you would need to have a willingness to work occasional evenings and weekends when required. Monday to Friday, 9.00am to 5.00pm, shifts.

37 hours a week

Start date

Tuesday 5 January 2027

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You'll work alongside experienced professionals, developing skills in administration, customer service, event planning, marketing and stakeholder engagement while helping to create memorable experiences for residents and visitors.

The role ensures the effective administration of all the Events team’s processes, promotion and safe operation of events, weddings and filming activities while maximising income and delivering excellent customer service.

Where you'll work

Blackdown House
Honiton
EX14 1EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (18 months including endpoint assessment).

Topics covered include:

  • The organisation
  • Value of their skills
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environmental factors
  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working
  • Creative
  • Initiative
  • Physical fitness
  • Computer literate

Other requirements

Travel required throughout East Devon, must be able to work evenings and weekends when required.

About this employer

East Devon District Council is a forward thinking council providing a range of services to the residents of East Devon, including street cleansing, environmental health, planning and revenue collection.   You can find out more about working for us at https://eastdevon.gov.uk/careers/working-at-eddc/about-us/

https://eastdevon.gov.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Qualified in Business Administration.

 

Ask a question

The contact for this apprenticeship is:

MBKB LTD

Nicki Bevan

recruit@mbkbgroup.com

The reference code for this apprenticeship is VAC2000057373.

Apply now

Closes on Sunday 22 November 2026