Healthcare Support Worker Apprenticeship

Central London Community Healthcare NHS Trust Headquarters

London (SW8 3HD)

Closes in 11 days (Sunday 18 October 2026)

Posted on 5 October 2026

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Contents

Summary

Kick-start your career with this community-based apprenticeship. Starting with a supported 3-month induction, gaining hands-on skills and completing the Care Certificate, progressing to 18-month BTEC Level 3 Diploma in Healthcare Support, alongside real-world healthcare experience. 

Wage

£28,860 a year

Minimum wage rates (opens in new tab)

Training course
Senior healthcare support worker (level 3)
Hours
During the apprenticeship you will mainly work Monday to Friday, this may involve starts from 07:30 and finishes at 22:00 on a shift rota basis (usually 7.5hrs shifts excluding breaks)

37 hours 30 minutes a week

Start date

Monday 4 January 2027

Duration

2 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice you would:

✔ Support patients to live healthier, more independent lives

✔ Work alongside nurses, therapists and other healthcare professionals

✔ Gain valuable skills and experience in healthcare

✔ Earn a salary while studying for a nationally recognised qualification

✔ Start a rewarding career with excellent progression opportunities within the NHS

Where you'll work

Battersea Studios
80 82 Silverthorne Rd, Wandsworth
London
SW8 3HD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DYNAMIC TRAINING UK LIMITED

Training course

Senior healthcare support worker (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Core: Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • Core: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
  • Core: Work as part of a multi-disciplinary team to provide safe and non-discriminatory person-centred care and support with individuals’ established consent.
  • Core: Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
  • Core: Support individuals to make informed and positive lifestyle choices.
  • Core: Actively seek out and act on opportunities to support individuals to maximise their health, well-being and positive lifestyle choices.
  • Core: Recognise and respond to changes in an individual’s health and wellbeing.
  • Core: Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and well-being.
  • Core: Promote and monitor access to fluids and nutrition in line with an individual’s care plan.
  • Core: Communicate with individuals, their families, carers and others in the workplace using techniques designed to facilitate understanding.
  • Core: Recognise and respond to limitations in an individual’s mental capacity.
  • Core: Maintain a safe and healthy working environment, using infection prevention and control techniques including hand washing, sanitisation, disinfection and personal protective equipment (PPE).
  • Core: Maintain the safe supply, storage, use and disposal of supplies and equipment.
  • Core: Move and handle equipment or other items safely and assist individuals.
  • Core: Take appropriate action in response to concerns, risks, incidents or errors and near misses arising in the workplace.
  • Core: Perform basic life support techniques.
  • Core: Recognise and respond to potential conflict, challenging behaviour or an escalating situation.
  • Core: Undertake own training and development activities and contribute to the training and development of others.
  • Core: Participate in appraisal to support professional development.
  • Core: Reflect on and develop your own practice.
  • Core: Record and store information related to individuals securely, including the safe use of technology.
  • Core: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality, duty of confidence and disclosure.
  • Core: Participate in and support others with quality improvement activities in the workplace.
  • Core: Use investigatory techniques to source evidence to validate and improve the delivery of care and support within own scope of practice.
  • Core: Critically appraise sources of information and apply to practice.
  • Core: Provide leadership and act as a role model for others within the scope of own role.
  • Core: Contribute to mentoring and supervision of others in the workplace within the scope of own role.
  • Core: Undertake physiological measurements, selecting and using the correct tools or equipment.
  • Options 1 and 5: Adult nursing support and children and young people support: Support individuals with activities of daily living to develop and maintain their independence in line with their desired. outcomes and plan of care.
  • Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Assist with tissue viability risk assessments and manage pressure areas.
  • Options 1 and 5: Adult nursing support and children and young people support: Assist with wound care in line with the care plan.
  • Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Obtain and test specimens in line with the care plan.
  • Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Provide care and support for individuals and their family during the end-of-life phase.
  • Options 1, 2, 5 and 6: Adult nursing support, maternity support, children and young people support and allied health professional therapy support: Contribute to signposting to relevant agencies and, discharge or transfer of individuals between services, in line with their care plan.
  • Options 1, 2, 4 and 5: Adult nursing support, maternity support, mental health support and children and young people support: Recognise and respond to deteriorations in physical health, mental health and wellbeing.
  • Option 1: Adult nursing support: Support adults to take responsibility for their own health and wellbeing and for managing their own condition.
  • Option 2: Maternity support: Assist the midwife with teaching, feeding and hygiene needs of babies-parenting skills and antenatal and postnatal exercise.
  • Option 2: Maternity support: Assist health care professionals with antenatal and newborn screening and provide information to parents about immunisation activities.
  • Option 2: Maternity support: Provide support to the maternity team by maintaining the supply of resources, instruments and equipment.
  • Option 2: Maternity support: Support personal care such as providing care for women with urethral catheters.
  • Option 2: Maternity support: Identify the baby and provide wristband or label in line with local security procedures.
  • Option 2: Maternity support: Care for the physical needs of babies by undertaking routine healthy baby observations and reporting any abnormalities.
  • Option 2: Maternity support: Support parents and carers to meet the developmental, nutritional and hygiene needs of babies.
  • Option 2: Maternity support: Work in partnership with families and other support services to support individuals in difficult circumstances, bereavement and loss.
  • Option 2: Maternity support: Provide support to the midwife and others in the multi-disciplinary team in an emergency situation during pregnancy, labour, birth or the postnatal period.
  • Option 3: Theatre support: Complete pre- and post-operative checklists.
  • Option 3: Theatre support: Support the surgical team to maintain the sterile field.
  • Option 3: Theatre support: Participate in team briefing, patient sign in, timeout, sign out and debriefing.
  • Option 3: Theatre support: Support and monitor the pre-medicated, sedated and unconscious individual.
  • Option 3: Theatre support: Measure and record an individual’s body fluid balance.
  • Option 3: Theatre support: Move, position and transport individuals and specialist equipment before, during and after surgery.
  • Option 3: Theatre support: Prepare the clinical environment and provide surgical instrumentation and supplementary items for the surgical team.
  • Option 3: Theatre support: Carry out counts for swabs, sharps, instruments and disposable items and take action if something is missing.
  • Option 3: Theatre support: Assist in receiving, handling and dispatching clinical specimens or blood products.
  • Option 4: Mental health support: Use strategies and tools to promote mental wellbeing and to support individuals with mental ill health.
  • Option 4: Mental health support: Observe, record and report changes and barriers, using proactive approaches to manage behaviour which challenges.
  • Option 4: Mental health support: Take an active approach in supporting individuals to manage their condition.
  • Option 4: Mental health support: Build, monitor and sustain therapeutic relationships with individuals, carers and their families.
  • Option 4: Mental health support: Promote a recovery-based approach that enables the individual to manage their condition.
  • Option 4: Mental health support: Enable and empower individuals to actively participate in society and recognise the impact of mental health on them and others.
  • Option 4: Mental health support: Identify situations of risk to yourself or others and take action including seeking support.
  • Option 4: Mental health support: Involve the individual, carers and family members in risk management processes.
  • Option 4: Mental health support: Review and promote your own mental health and wellbeing.
  • Option 5: Children and young people support: Support the development of children and young people through therapeutic play and learning.
  • Option 5: Children and young people support: Support children and young people through transitions by enabling shared or independent decision making.
  • Option 5: Children and young people support: Support parents, families and carers to meet the needs of children and young people.
  • Option 5: Children and young people support: Support children and young people before, during or after diagnostic, clinical or therapeutic procedures.
  • Option 6: Allied health professional therapy support: Provide therapeutic support in line with care plans to encourage independence, self-management and skills for everyday life.
  • Option 6: Allied health professional therapy support: Assist with undertaking clinical risk assessments and management plans.
  • Option 6: Allied health professional therapy support: Recognise the impact of mental or physical capacity, health condition, learning disability or overall wellbeing on the therapeutic or clinical task or intervention and when to adapt.
  • Option 6: Allied health professional therapy support: Enable individuals to meet optimum potential.
  • Option 6: Allied health professional therapy support: Facilitate group sessions to support health and well-being of individuals or communities.
  • Option 6: Allied health professional therapy support: Support people to engage in the community and access activities or resources in line with their treatment goals.
  • Option 6: Allied health professional therapy support: Identify, order or fit therapeutic equipment and resources in line with the individual’s care plan.
  • Option 6: Allied health professional therapy support: Use equipment and resources therapeutically in a safe way in line with local policy and procedure.
  • Option 6: Allied health professional therapy support: Demonstrate and teach the safe and appropriate use of therapeutic equipment and resources.
  • Option 6: Allied health professional therapy support: Complete safety checks for therapeutic equipment and resources, following protocols to report issues or make adaptations if appropriate.
  • Option 7: Diagnostic imaging support: Assist and support the multi-disciplinary team in the safe and effective operation and maintenance of the imaging environment.
  • Option 7: Diagnostic imaging support: Support the multi-disciplinary team in the safe flow of individuals through the imaging environment, recognising and complying with current legislation and best practice.
  • Option 7: Diagnostic imaging support: Prepare individuals for imaging procedures, including those that maybe pre-medicated, sedated or unconscious.
  • Option 7: Diagnostic imaging support: Support and position individuals during imaging procedures, including those that maybe pre-medicated, sedated or unconscious.
  • Option 7: Diagnostic imaging support: Support practitioners with the preparation and administration of medicines and contrast agents within the scope of own role.
  • Option 7: Diagnostic Imaging Support: Administer medicines supplied by a registered practitioner within the scope of own role.
  • Option 7: Diagnostic imaging support: Insert, flush and remove cannulas in line with local protocols and within the scope of own role.
  • Option 7: Diagnostic imaging support: Provide after care for individuals following imaging procedures.
  • Option 7: Diagnostic imaging support: Assist practitioners in setting up and maintaining aseptic or clean area in the imaging environment.
  • Option 7: Diagnostic imaging support: Support the multi-disciplinary team in the safe delivery of an imaging service.
  • Option 7: Diagnostic imaging support: Review and promote the health and wellbeing of self and others, including mental health.
  • Option 7: Diagnostic imaging support: Participate in team briefing, patient sign in, timeout, sign out and debriefing.
  • Option 7: Diagnostic imaging support: Assist with undertaking clinical risk assessments and management plans.
  • Option 7: Diagnostic imaging support: Recognise the impact of mental or physical capacity, health condition, learning disability or overall wellbeing on the therapeutic or clinical task or intervention and when to adapt.
  • Core: Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • Core: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
  • Core: Work as part of a multi-disciplinary team to provide safe and non-discriminatory person-centred care and support with individuals’ established consent.
  • Core: Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
  • Core: Support individuals to make informed and positive lifestyle choices.
  • Core: Actively seek out and act on opportunities to support individuals to maximise their health, well-being and positive lifestyle choices.
  • Core: Recognise and respond to changes in an individual’s health and wellbeing.
  • Core: Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and well-being.
  • Core: Promote and monitor access to fluids and nutrition in line with an individual’s care plan.
  • Core: Communicate with individuals, their families, carers and others in the workplace using techniques designed to facilitate understanding.
  • Core: Recognise and respond to limitations in an individual’s mental capacity.
  • Core: Maintain a safe and healthy working environment, using infection prevention and control techniques including hand washing, sanitisation, disinfection and personal protective equipment (PPE).
  • Core: Maintain the safe supply, storage, use and disposal of supplies and equipment.
  • Core: Move and handle equipment or other items safely and assist individuals.
  • Core: Take appropriate action in response to concerns, risks, incidents or errors and near misses arising in the workplace.
  • Core: Perform basic life support techniques.
  • Core: Recognise and respond to potential conflict, challenging behaviour or an escalating situation.
  • Core: Undertake own training and development activities and contribute to the training and development of others.
  • Core: Participate in appraisal to support professional development.
  • Core: Reflect on and develop your own practice.
  • Core: Record and store information related to individuals securely, including the safe use of technology.
  • Core: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality, duty of confidence and disclosure.
  • Core: Participate in and support others with quality improvement activities in the workplace.
  • Core: Use investigatory techniques to source evidence to validate and improve the delivery of care and support within own scope of practice.
  • Core: Critically appraise sources of information and apply to practice.
  • Core: Provide leadership and act as a role model for others within the scope of own role.
  • Core: Contribute to mentoring and supervision of others in the workplace within the scope of own role.
  • Core: Undertake physiological measurements, selecting and using the correct tools or equipment.

Training schedule

3-month care certificate training provided by the CLCH Academy  
18-month apprenticeship with day release for study (online delivery) with our training provider Dynamic as well as on the job work-based learning 
This is supported by a work-based mentor, and you will have 3 monthly review meetings to plan learning activities and offer additional support 

More training information

You will also have access to a wide range of in-house clinical training from our CLCH Academy to further support your development. 

Requirements

Essential qualifications

GCSE or Level 2 Functional Skills in:

  • English Language (grade C or 4 and above (or Level 2))
  • Mathematics (grade C or 4 and above (or Level 2))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Problem solving skills
  • Team working
  • Initiative
  • Non judgemental
  • Caring and respectful
  • Willingness to learn

Other requirements

Passing an enhanced Disclosure and Barring Service (DBS) check

Aged 18 years or over on start date of employment

Able to work 37.5 hours per week, this will include your training days

Not currently undertaking any other apprenticeship or further education or university level programmes 

Meet apprenticeship residency requirements

- Have the right to work in the  UK
- Have been ordinarily resident in the UK for at least the previous three years before the start of learning.
- If you are on a visa this needs to cover at least 2 years from the start of employment with no need for renewals during this period

About this employer

CLCH provides community health services to more than four million people across 14 London boroughs and Hertfordshire

Our vision is to deliver great care closer to home.  

Our mission is to enable thriving communities that give our children the best start in life and adults greater independence. 

Every day, our staff provide high-quality community healthcare in people's homes and local clinics, offering more than 105 clinical services, helping people to:  

- stay well and independent in the place they call home  
- manage their own health with the right support 
- avoid unnecessary trips to, or long stays in, hospital


We support our patients at every stage of their lives, providing health visiting for new-born babies through to community nursing, physical rehabilitation and palliative care for people towards the end of their lives. 

In line with our Trust Strategy 2025-30 – Healthy Neighbourhoods, Thriving Communities – and the Government’s 10 Year Health Plan, we are actively supporting the development of a flourishing neighbourhood health service.  

We are committed to moving beyond traditional healthcare delivery to improve health outcomes for entire communities, reducing health inequalities, and addressing the wider factors that affect health. Achieving this requires working closely with communities, partner organisations, and healthcare professionals to provide more effective, preventive, and inclusive care.  

https://clch.nhs.uk/about-us (opens in new tab)

Company benefits

Just as we care about our patient's wellbeing, we care about yours! 

We can offer you:

Single occupancy accommodation in Central London (we can help you find accommodation in London, support you with your deposit)

Annual travel card loan

Future training, support and development in your career

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Successful completion will allow you to work in a senior healthcare support worker role and potentially progress towards a registered healthcare professional qualification in the future. 

Ask a question

The contact for this apprenticeship is:

Central London Community Healthcare NHS Trust Headquarters

Margaret Piper

margaret.piper@nhs.net

The reference code for this apprenticeship is VAC2000057170.

Apply now

Closes in 11 days (Sunday 18 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.