Fundraising & Communications Assistant Apprentice

RENTSTART (UK) LTD

Walton-On-Thames (KT12 1DH)

Closes in 23 days (Friday 30 October 2026)

Posted on 6 October 2026

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Summary

Ready to do something that really matters? Join our friendly team and help change lives across Surrey! From creative fundraising and community projects to supporting people towards brighter futures, you'll gain valuable experience, build your skills and make a real impact.

• Wage:

  £15,600 a year

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Mon-Fri.

  37 hours 30 minutes a week

• Start date:

  Monday 2 November 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

An exciting opportunity for an enthusiastic and creative individual to start a career in the charity sector. Working closely with the Community Engagement Manager, you will gain hands-on experience across fundraising, event management, social media, website content, and supporter engagement.

Key Responsibilities to include

• Administration: Provide general office and team support, manage emails/calls professionally, handle data entry, schedule meetings, maintain GDPR-compliant records, and assist with CRM systems
• Fundraising Support: Assist with campaigns and appeals, maintain donor records, prepare promotional materials, and help thank donors to build positive relationships
• Event Planning and Delivery: Support the organisation, logistics, volunteer coordination, and promotion of community activities and fundraising events
• Communications & Social Media: Manage multi-platform social media campaigns, content creation, analytics tracking, and sensitive storytelling to boost organisational impact and engagement

Where you'll work

51 High Street
Walton-On-Thames
KT12 1DH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH THAMES COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

We will provide:

• Mentoring and support from experienced charity professionals.
• Opportunities to develop fundraising, communications and event management skills.
• Experience across a broad range of charity activities.
• A supportive and inclusive working environment.
• The opportunity to make a real difference to people facing homelessness and housing insecurity.

Requirements

Essential qualifications

GCSE in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Team working
• Initiative
• Non judgemental
• Patience
• Creative

Other requirements

This role is ideal for someone creative, confident, organised and passionate about making a positive difference in their community.

About this employer

At Rentstart, we believe everyone deserves a safe place to call home. As a dedicated charity operating across Elmbridge, we prevent homelessness and empower vulnerable people to rebuild their lives. From securing private tenancies and deposit guarantees to providing life-changing ongoing support, training, and guidance. Our small and passionate team makes a tangible difference every single day. If you want your work to have an immediate, positive impact on your local community, this is where you belong."

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

By the end of this apprenticeship, you will gain hands-on experience in: Charity Operations: Business administration, office management, and CRM/database reporting. Growth & Engagement: Fundraising, supporter relations, and community partnerships. Digital & Comms: Event planning, social media strategy, website content, and impactful storytelling. This role provides the professional communication skills needed to launch a successful career in the non-profit sector.

Ask a question

The contact for this apprenticeship is:

SOUTH THAMES COLLEGES GROUP

Kathryn Dabrowski

kathryn.dabrowski@stcg.ac.uk

020 8918 7777

The reference code for this apprenticeship is VAC2000057033.

Apply now

Closes in 23 days (Friday 30 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.