Contract Administrator Apprentice (Business Administrator Level 3)

ASHFORD COMMERCIAL LTD

NORTH WALSHAM (NR28 0AJ)

Closes in 10 days (Friday 9 October 2026)

Posted on 28 September 2026

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Summary

Swarm Recruitment is working with Ashford Commercial to recruit a Level 3 Business Administration Apprentice. This is a great opportunity for someone looking to kickstart their career in business administration within a thriving company. If you’re enthusiastic, organised and ready to learn, we’d love to hear from you!

• Wage:

  £16,500 a year

  Minimum wage rates (opens in new tab)

  £16,500 - £19,000 per annum depending on experience

• Training course: Business administrator (level 3)
• Hours: Monday to Thursday 8:00 AM – 5:00 PM (1-hour lunch break) Friday 8:00 AM – 4.30 PM (1-hour lunch break) 39.5 hours per week This is a fully office-based role

  39 hours 30 minutes a week

• Start date:

  Monday 26 October 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Monitoring and managing general inboxes
• Supporting the team with contract orders and administrative processes
• Providing general office support to the wider teams
• Data input on internal systems
• Supporting the Contract Managers
   

Where you'll work

7 FOLGATE ROAD
NORTH WALSHAM
NR28 0AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SWARM TRAINING C.I.C.

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Business Administration qualification, which takes 12-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor (often video as standard - but possibly adaptable), with tasks assigned to be completed during those hours.

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C)
• Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Team working

Other requirements

• Previous Work Experience
• Basic IT skills (Outlook, Word, Excel)

Note there is no set start date as of yet, flexible in the near future.

About this employer

Ashford Commercial is a family-owned fenestration specialist with over 40 years of experience in the manufacture, supply and installation of high-quality windows and doors.

They proudly work with local authorities and social housing providers throughout the East Anglia region, supporting programmes that improve homes and communities through high-quality window and door replacement projects. Their commitment to excellence is reflected in their use of the industry-leading VEKA window system, providing customers with durable, energy-efficient and aesthetically superior products.

At Ashford Commercial, they combine decades of industry expertise with a personal, relationship-driven approach, ensuring every project is delivered to the highest standards of quality, safety and customer satisfaction. 

https://ashfordcommercial.co.uk/ (opens in new tab)

Company benefits

• 20 days of annual leave plus bank holidays
• Supportive and welcoming team environment
• Free on-site parking / off road parking
• Possible opportunity for a full-time position upon successful completion of the apprenticeship
• Potential for continued training and higher-level qualifications

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Possible opportunity for a full-time position upon successful completion of the apprenticeship
• Potential for continued training and higher-level qualifications
   

Ask a question

The contact for this apprenticeship is:

SWARM TRAINING C.I.C.

The reference code for this apprenticeship is VAC2000055223.

Apply now

Closes in 10 days (Friday 9 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.