Business Administration Apprentice

HEALTHY ESTATES FACILITIES MANAGEMENT LTD

PRESTON (PR5 6EW)

Closes in 14 days (Tuesday 29 September 2026 at 11:59pm)

Posted on 15 September 2026

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Summary

We are looking for a motivated and organised Business Administration Apprentice to join our team and gain practical experience while working towards a recognised Business Administration apprenticeship.

• Wage:

  £15,392 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Working week will be Monday to Friday, 9am to 5pm.

  37 hours a week

• Start date:

  Monday 19 October 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Provide general administrative and office support:

You will be expected to communicate effectively through a range of communication channels, including telephone, email and our CAFM system? 

A key part of the role will be developing your confidence in communicating over the telephone. We will provide support and training to help you build that confidence, with the expectation that, once you are comfortable and competent, you will become one of the first points of contact for incoming calls. 

• Maintain accurate records, files and business information
• Prepare documents, spreadsheets, emails and reports
• Support meetings, appointments and day-to-day business activities
• Communicate professionally with colleagues, clients and suppliers
• Use Microsoft Office, Teams and other digital systems
• Organise and prioritise your workload and meet deadlines
• Maintain confidentiality and follow company procedures
• Identify opportunities to improve administrative processes
• Complete apprenticeship learning, assignments and assessments

Where you'll work

21-23 DOLLYWAGGON WAY
BAMBER BRIDGE
PRESTON
PR5 6EW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NTG TRAINING LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

The training will be delivered on a monthly basis over Microsoft Teams at your place of work.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Customer care skills
• Administrative skills
• Reliable
• Keen to Learn

Other requirements

No previous office experience is required; full support and training will be provided.

About this employer

Although we operate within the Facilities Management sector, there is also an opportunity for you to gain experience across other areas of our business. We have a dedicated Accounts team, so you will have the opportunity to support and gain an understanding of accounts and associated administrative processes.

Company benefits

Training & Development:

The apprenticeship will cover key areas including business administration, communication, digital skills, document management, customer service, organisation, problem solving and professional behaviours.

Training will be delivered monthly via Microsoft Teams by a dedicated tutor, alongside practical workplace learning and ongoing support from Healthy Estates Facilities Management Ltd.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The opportunity to build a career in business administration.

Ask a question

The contact for this apprenticeship is:

NTG TRAINING LTD

The reference code for this apprenticeship is VAC2000053488.

Apply now

Closes in 14 days (Tuesday 29 September 2026 at 11:59pm)