Level 2 Pharmacy Services Assistant Apprentice
Knights Pharmacy
Birmingham (B17 9DB)
Closes in 14 days (Tuesday 29 September 2026 at 11:59pm)
Posted on 15 September 2026
Contents
Summary
The Level 2 Pharmacy Services Assistant Apprenticeship provides the knowledge and practical skills needed to work effectively in a pharmacy. Apprentices develop skills in dispensing, customer service, stock management, medicines, health and safety, and supporting patients under the supervision of a pharmacist.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Pharmacy services assistant (level 2)
- Hours
-
Monday- Friday- 8:45 am- 6:30pm
Flexibility for Saturdays
Working a minimum of 30 hours per week
30 hours a week
- Start date
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Monday 5 October 2026
- Duration
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1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
A Level 2 Pharmacy Services Assistant Apprentice will support the pharmacy team with a range of day-to-day duties, including:
- Serving customers and providing excellent customer service
- Receiving and processing prescriptions
- Assisting with the dispensing and preparation of medicines under supervision
- Ordering, checking and managing stock levels
- Putting away deliveries and rotating stock
- Maintaining accurate records and patient confidentiality
- Supporting the sale of over-the-counter medicines and healthcare products
- Following health, safety and infection control procedures
- Keeping the pharmacy clean, organised and compliant
- Signposting patients to appropriate healthcare services when required
These duties help apprentices develop the skills and knowledge needed to work confidently within a community or hospital pharmacy setting.
Where you'll work
54 Lordswood Road
Harborne
Birmingham
B17 9DB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Training schedule
This apprenticeship is delivered 100% remote
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
Knights Lordswood Pharmacy is a busy community pharmacy based in Harborne, Birmingham, providing a range of NHS and healthcare services to the local community. The pharmacy is committed to delivering high-quality patient care and supporting the development of its team. This apprenticeship offers the opportunity to gain valuable hands-on experience in a friendly, professional pharmacy environment while working towards a Level 2 Pharmacy Services Assistant qualification.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Pharmacy Services Assistant role. With further experience and training, apprentices can also progress onto a Level 3 Pharmacy Technician Apprenticeship and develop their career within the pharmacy and healthcare sector.
Ask a question
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
tessharris@halesowen.ac.uk
The reference code for this apprenticeship is VAC2000053456.
Apply now
Closes in 14 days (Tuesday 29 September 2026 at 11:59pm)