Project Administrator Apprentice

New City College

London (N1 6HQ)

Closes in 18 days (Friday 2 October 2026 at 11:59pm)

Posted on 11 September 2026


Summary

We are seeking a Projects Administrator Apprentice to join our team to help deliver strategic projects that will shape the future of NCC. As an administrator, you will play a crucial role in assisting the team in the smooth operation and coordination of a variety of business process improvement projects from inception to completion.

Training course
Business administrator (level 3)
Hours
Monday to Friday. Routine fixed daily start and finish times between 08.00am - 6.00pm, with any adapted hours by agreement.

35 hours a week

Start date

Monday 2 November 2026

Duration

2 years 11 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To schedule meetings and book meeting rooms, including arranging meeting hospitality where required
  • To prepare meeting agendas and circulate them with the attendees
  • To take meeting notes and minutes and circulate follow-up notes with meeting attendees
  • To act as the first point of contact for the team, dealing with enquiries by phone, in person or in writing, providing information and referring to colleagues when appropriate
  • To maintain accurate and appropriate project records and logs, such as the risk register and contracts and procurement log
  • To maintain project related files in line with the college’s document retention policy

Where you'll work

Falkirk Street
Hackney
London
N1 6HQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEW CITY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administrator Apprenticeship - (Standard)
  • Skills, Knowledge and Behaviours
  • You will be given day release to attend New City College 1 day per week at the campus in Ardleigh Green Road, Hornchurch (RM11 2LL)

Requirements

Essential qualifications

GCSE in:

  • English Language (grade 4 and Above or Equivalent)
  • Maths (grade 4 and Above or Equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Initiative

Other requirements

Work may sometimes be spread across multiple (London) New City College campuses.

About this employer

We are east London’s largest college with 20,000 students and the second largest in all of London. We have campuses in each of our three boroughs ensuring that our shared communities continue to have access to the largest choice of courses and training that will best prepare them for accessing the increasing career opportunities in this fast developing part of London. We provide education and training to young people aged from 14-18 years and to adult learners. This includes a large offering of 100+ courses at A-Levels to vocational in a range of subjects including business, IT, performing arts, graphic design, games design, social sciences, maths and science, health and social care, trade skills and catering, as well as pre-university entry courses such as Access to Higher Education and Higher National Certificates

https://www.ncclondon.ac.uk/ (opens in new tab)

Company benefits

  • +Bank Holidays
  • Free on-site gym facilities at some campuses
  • Health Cash Plan - Claim back cash on dental, optical and other 
    treatments NCC
  • Discounts on costs such as shopping and eating out 

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential to progress to a permanent Project Administration position.

Ask a question

The contact for this apprenticeship is:

NEW CITY COLLEGE

Mylene Slama

Mylene.Slama@ncclondon.ac.uk

The reference code for this apprenticeship is VAC2000053116.

Apply now

Closes in 18 days (Friday 2 October 2026 at 11:59pm)