Apprentice Administrator

HELIOS ELECTRICAL AND SOLAR LIMITED

Buckinghamshire (MK11 3HA)

Closes in 10 days (Thursday 24 September 2026 at 11:59pm)

Posted on 10 September 2026

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Summary

Are you ready to take the first step in your career? Helios Electrical & Solar is offering an exciting Business Administration Apprenticeship for an ambitious and driven individual. Join a thriving business, build your professional skills, and become an important part of a team making a difference in the electrical and renewable energy sector.

Wage

£17,250 a year

Minimum wage rates (opens in new tab)

Annual Salary

Training course
Business administrator (level 3)
Hours
Monday- Friday 09:00- 17:00

37 hours 30 minutes a week

Start date

Sunday 4 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an exciting opportunity to become part of a successful renewable energy business at the forefront of the UK's rapidly growing green energy sector.

You'll receive hands-on training, ongoing support, and the chance to build a long-term career within a friendly and professional team.

As a Business Administration Apprentice, you'll play a key role in supporting the day-to-day operations of the business, gaining exposure to a wide range of administrative and customer-focused activities. Working alongside experienced colleagues, you'll develop essential business skills while learning how projects are managed from initial enquiry through to successful completion.

What you'll learn and be involved in:

  • Customer communications and enquiry management
  • Scheduling engineers and installation appointments
  • Processing quotations, invoices, and business documentation
  • Maintaining accurate customer records and databases
  • Supporting business operations and project administration
  • Understanding how a thriving renewable energy business operates

Essential Skills:

  • Strong communication skills, with confidence speaking to customers, colleagues, and suppliers via phone and email
  • Excellent organisation and time management skills, with the ability to prioritise tasks and maintain accurate records
  • Strong attention to detail when processing customer information, quotations, invoices, and documentation
  • Friendly and professional customer service skills
  • Good IT skills, including confidence using Microsoft Office applications such as Outlook, Word, and Excel
  • Ability to work effectively as part of a team
  • Problem-solving skills and a proactive approach to tasks
  • Reliable, punctual, and professional in representing the business

Desirable Qualities:

  • An interest in the electrical, renewable energy, or construction sectors
  • Eagerness to learn and develop new skills
  • A positive attitude and commitment to achieving a Business Administration Apprenticeship
  • Ability to work in a fast-paced environment where multiple projects may be running simultaneously
  • Confidence communicating with customers and helping coordinate appointments, enquiries, and installations

Please note: All qualifications and grades declared on application will be verified. Applicants will be required to provide evidence of their qualifications, such as certificates, before enrolment onto the apprenticeship.

Where you'll work

51 Burners Lane South,
Kiln Farm
Milton Keynes
Buckinghamshire
MK11 3HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MILTON KEYNES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You'll work towards a Level 3 Business Administrator Apprenticeship with MK College. Training will be delivered through a combination of workplace learning and college-based training, allowing you to develop practical skills while gaining a nationally recognised qualification.

Throughout your apprenticeship, you will receive ongoing support from both Helios Electrical & Solar and MK College, helping you build the skills, confidence, and experience needed for a successful career in business administration.

This is an excellent opportunity to develop professionally while contributing to a company at the forefront of the UK's renewable energy sector.

Requirements

Essential qualifications

GCSE in:

  • Maths (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication
  • Attention to Detail
  • IT Skills
  • MS Office Packages
  • Customer Service

Other requirements

Reliable transport may be beneficial depending on your location and travel arrangements. Professional communication with customers, suppliers, and colleagues is a key part of the role.

About this employer

Helios Electrical & Solar is a growing, family-run electrical and renewable energy company based in Milton Keynes, specialising in solar panel installations, battery storage systems, EV charging solutions, and electrical services for domestic and commercial customers. With over 10 years of industry experience and accreditations including MCS Certification and NICEIC approval, the company has built a strong reputation for delivering high-quality, customer-focused solutions.

https://www.helioselectricalandsolar.com (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Helios Electrical & Solar offers a supportive working environment, hands-on training, and the opportunity to build a long-term career within a company at the forefront of the UK's growing renewable energy sector.

Ask a question

The contact for this apprenticeship is:

MILTON KEYNES COLLEGE

Sonia Harris

Apprenticeships@mkcollege.ac.uk

01908 637056

The reference code for this apprenticeship is VAC2000052907.

Apply now

Closes in 10 days (Thursday 24 September 2026 at 11:59pm)