Dispensary and Clinical Pharmacist Administrator Apprentice
DR R HENDERSON & PARTNERS THE SURGERY
Bedfordshire (LU7 1AR)
Closes in 10 days (Thursday 24 September 2026 at 11:59pm)
Posted on 10 September 2026
Contents
Summary
Our busy GP practice is looking for a motivated Level 3 Apprentice Administrator to join our friendly team, supporting our in-house dispensary and clinical pharmacy team. This is a great opportunity for someone who wants to build a career in administration while gaining valuable experience in a real healthcare setting.
- Wage
-
£15,392 a year
Minimum wage rates (opens in new tab)
Annual Salary
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08:00 - 16:00 or 08:30 - 16:30.
37 hours a week
- Start date
-
Sunday 11 October 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Duties
- Providing day-to-day administrative support to the in-house dispensary and clinical pharmacy team.
- Supporting the clinical pharmacists with their administrative workload and maintaining organised worklists, using the electronic patient record system
- Processing and updating information accurately on practice and pharmacy systems.
- Assisting with prescription-related administration and routine queries, following established procedures.
- Supporting the administration of medication reviews, recalls and other pharmacy-led work.
- Preparing and maintaining spreadsheets, lists, audits and reports as required.
- Monitoring allocated tasks and helping ensure outstanding administrative work is followed up.
- Processing correspondence, scanning documents and maintaining accurate electronic records.
- Assisting with filing, data entry and general office administration.
- Answering telephone calls and/or emails from patients in relation to dispensary related queries.
- Supporting stock and dispensary administration where appropriate, without undertaking duties outside the apprentice’s training and competence.
- Liaising with members of the practice team and external organisations when required.
- Helping to organise information and administrative processes to support the smooth running of the dispensary and pharmacy service.
- Identifying routine administrative issues and escalating them appropriately.
- Assisting with audits, searches and other practice or pharmacy administrative projects.
- Providing general administrative support across the practice when required.
Where you'll work
29 Bassett Rd
Leighton Buzzard
Bedfordshire
LU7 1AR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MILTON KEYNES COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3. Attendance at Milton Keynes College. Support from the employer for your learning, development and personal growth.
Requirements
Essential qualifications
GCSE in:
- Maths (grade 4-9)
- English (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Positive attitude
- Willing to learn
- Organised & efficient
- Time management
- Attention to detail
- Accurate work
- Written communication
- Verbal communication
- Computer confident
- Learns new systems
- Task prioritisation
- Admin task management
- Works independently
- Seeks support when needed
- Professional approach
- Reliable worker
- Adaptable approach
- Confidentiality aware
- Patient data privacy
Other requirements
Please note that National Minimum Wage for age will be the salary. The Apprentice will work within their level of training and competence and will not be expected to make clinical decisions, provide clinical advice or undertake dispensing duties unless appropriately trained, authorised and supervised.
A standard DBS check will be required prior to commencing. The role may be reviewed and developed as the apprentice gains experience and progresses through their Level 3 Apprenticeship.
As part of their Apprenticeship, the successful candidate will complete off the job training—dedicated learning that takes place during paid working hours and focuses on developing the skills and knowledge needed for the role. This includes structured activities such as workshops, online learning, shadowing, and practical training, ensuring they gain the full competence required to excel in the position while contributing effectively to the organisation.
Please note: All qualifications and grades declared on this application will be verified. Applicants will be required to provide evidence of their qualifications (e.g. certificates).
About this employer
Bassett Road Surgery is a trusted NHS GP practice in Leighton Buzzard, providing high-quality primary healthcare services to the local community. With a patient-focused approach and a dedicated team of healthcare professionals, the surgery is committed to delivering compassionate care, promoting wellbeing, and supporting positive health outcomes for all patients.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Opportunity to progress within the company on to further and higher training.
Ask a question
The contact for this apprenticeship is:
MILTON KEYNES COLLEGE
Cat Brown
Apprenticeships@mkcollege.ac.uk
01908 637056
The reference code for this apprenticeship is VAC2000052859.
Apply now
Closes in 10 days (Thursday 24 September 2026 at 11:59pm)