Business Operations Apprentice
4FABRICATIONS & WELDING LIMITED
Unit X Robian Way (DE11 9DH)
Closes in 13 days (Monday 16 November 2026)
Posted on 2 November 2026
Contents
Summary
We are looking for a motivated and ambitious individual who wants to build a long-term career within a growing manufacturing business. This is not a filing and photocopying role. You will gain experience across customer service, sales administration, purchasing, production support and general business operations.
- Wage
-
£17,700.80 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8.00am - 4.30pm, including paid apprenticeship training.
40 hours a week
- Start date
-
Monday 14 December 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working towards a level 3 Business Administrator qualification and working alongside the office and management teams, the apprentice will develop a broad understanding of how a manufacturing business operates.
Typical duties will include:
- Answering telephone calls and emails in a professional manner and directing enquiries to the appropriate person.
- Preparing quotations, processing customer orders and keeping records and internal systems accurate and up to date.
- Producing and updating documents, spreadsheets and reports using Microsoft 365 suite, Sage50 and our custom software
- Supporting purchasing, sales and accounts administration, including filing and checking relevant paperwork.
- Communicating with customers, suppliers and colleagues to obtain information and provide progress updates.
- Assisting with social media, CRM and digital marketing activities where required.
- Working alongside the production team to collate documentation and software codes required for the factory
- Managing competing priorities in a fast-paced office and providing general administrative support to the wider business.
- Completing off-the-job training and coursework towards the Level 3 Business Administrator apprenticeship standard.
Where you'll work
Unit X Robian Way
DE11 9DH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURTON AND SOUTH DERBYSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
- Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release.
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- IT skills
- Organisation skills
- Presentation skills
- Problem solving skills
- Team working
- Time-Management
Other requirements
Our dress code is smart casual for all employees – no jeans. All employees must be tidy and presentable.
About this employer
4 Fabrications & Welding Ltd are a family run Midlands based manufacturer, supplying high quality welded mild steel products to the UK and beyond.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
We are committed to developing talent from within. Apprentices who successfully complete the programme and demonstrate a strong work ethic, positive attitude and eagerness to learn may be offered a permanent position, with further training and opportunities for career progression within the company.
Ask a question
The contact for this apprenticeship is:
BURTON AND SOUTH DERBYSHIRE COLLEGE
Bethany Spurr
Bethany.Spurr@bsdc.ac.uk
07966 467962
The reference code for this apprenticeship is VAC2000051587.
Apply now
Closes in 13 days (Monday 16 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.