HR & Recruitment Manager Apprentice

ANGLO AMERICAN EDUCATIONAL SERVICES LIMITED

London (WC1N 3LA)

Closes in 27 days (Wednesday 30 September 2026 at 11:59pm)

Posted on 2 September 2026

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Contents

Summary

Lowy Group is looking for an experienced and highly organised HR & Recruitment Manager to join our Group team, supporting two of our businesses: AES Experiential Learning & Living and Living Rooms.

Wage

£30,000 a year

Minimum wage rates (opens in new tab)

£30k - £40k p/a

Training course
People professional (level 5)
Hours
Monday - Friday (9:00am - 5:30pm). Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 5 October 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Lowy Group is looking for an experienced and highly organised HR & Recruitment Manager to join our Group team, supporting two of our businesses: AES Experiential Learning & Living and Living Rooms.

This is a varied, hands-on role for someone who enjoys being close to the business and getting involved across the full employee lifecycle. Working directly for Lowy Group, you will partner with managers and employees across both businesses, providing practical HR support while taking ownership of recruitment, payroll coordination, HR administration and employee development.

AES operates within the international education sector, while Living Rooms operates a collection of luxury hotels and serviced residences across London, making this a great opportunity for someone who enjoys working across different environments and with a wide variety of people.

What You’ll Be Doing:

  • Manage recruitment across AES and Living Rooms, from advertising and sourcing through to interviews, offers and onboarding.
  • Work closely with hiring managers to understand recruitment needs and help attract strong candidates across a range of operational and office-based roles.
  • Support managers with day-to-day HR matters including employee relations, absence, performance, probation reviews and general HR queries.
  • Coordinate and support the monthly payroll process, ensuring employee changes, holiday tracking, starters, leavers, absence and other payroll information is accurate and submitted on time.
  • Maintain accurate employee records, HR systems and documentation across both businesses.
  • Prepare contracts, offer letters, contractual changes and other employee correspondence.
  • Manage the onboarding and offboarding process, ensuring employees have a professional and consistent experience.
  • Support the development and delivery of learning and development initiatives, including identifying training requirements and coordinating internal and external training.
  • Monitor mandatory and compliance training and ensure records remain up to date, ensuring all employees have correct training assigned to them.
  • Support employee engagement and wider People initiatives across the Group.
  • Monitoring and implementing operational efficiencies and managing any change of payroll or hr systems with Head of People.
  • Support wider Lowy Group People projects and initiatives as required.
  • Other ad-hoc responsibilities.

About You

We are looking for someone who is practical, organised and comfortable managing a busy and varied workload.

You will ideally have:

  • Previous experience in a generalist HR role, ideally at HR Advisor, HR Manager or HR & Recruitment Manager level.
  • Strong recruitment experience across a range of roles.
  • Previous payroll experience and a good understanding of payroll processes.
  • Excellent administration skills and strong attention to detail.
  • Good foundation knowledge of UK employment law practices.
  • Confidence supporting and advising managers on day-to-day people matters.
  • Strong communication and relationship-building skills.
  • The ability to prioritise and manage multiple requirements across two businesses.
  • Experience coordinating or delivering learning and development would be highly desirable.
  • Experience within hospitality, education or another fast-paced operational environment would be an advantage.

Most importantly, you will be someone who enjoys being hands-on. This is a role for someone who is equally comfortable speaking with a manager about a people issue, interviewing a candidate, checking payroll information or making sure an employee's paperwork is correct.

Where you'll work

5
Richbell Place
London
WC1N 3LA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEEP TALENT LIMITED

Training course

People professional (level 5)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Communicate information through appropriate channels to enable key stakeholders to understand what is required.
  • Build and manage multiple and diverse stakeholder's relationships.
  • Advise on application of policy, regulation, and law for HR issues.
  • Use data and metrics to mitigate areas of risk and highlight opportunities.
  • Negotiate with and influence stakeholders to support achievement of business and organisation objectives.
  • Present insight and conclusions on workforce issues or people process failures.
  • Enable stakeholders to deliver people solutions. e.g., through negotiation, providing guidance.
  • Lead and improve people capability within the business.
  • Manage and deliver people related business and change projects.
  • Handle and process people data according to legislative requirements.
  • Embed organisational people policy to promote a diverse and inclusive culture with stakeholders.
  • Analyse financial implications of people solutions ensuring value for money.
  • Support the delivery of people strategies using technology and innovation in accordance with regulations and policies.
  • Make decisions on people policy and issues raised, escalating concerns outside own area of responsibility.
  • Use prioritisation tools e.g., priority matrix to manage workload, and deliver against business objectives.
  • Challenge matters which conflict with ethical values or legislation.
  • Contribute to the development of people policies and procedures or people initiatives.
  • Interpret people and management data, from both internal and external sources to identify trends.
  • Educate and support stakeholders to deal with wellbeing issues.
  • Benchmark to improve people policies and procedures, or people initiatives.
  • Communicate information through appropriate channels to enable key stakeholders to understand what is required.
  • Build and manage multiple and diverse stakeholder's relationships.
  • Advise on application of policy, regulation, and law for HR issues.
  • Use data and metrics to mitigate areas of risk and highlight opportunities.
  • Negotiate with and influence stakeholders to support achievement of business and organisation objectives.
  • Present insight and conclusions on workforce issues or people process failures.
  • Enable stakeholders to deliver people solutions. e.g., through negotiation, providing guidance.
  • Lead and improve people capability within the business.
  • Manage and deliver people related business and change projects.
  • Handle and process people data according to legislative requirements.
  • Embed organisational people policy to promote a diverse and inclusive culture with stakeholders.
  • Analyse financial implications of people solutions ensuring value for money.
  • Support the delivery of people strategies using technology and innovation in accordance with regulations and policies.
  • Make decisions on people policy and issues raised, escalating concerns outside own area of responsibility.
  • Use prioritisation tools e.g., priority matrix to manage workload, and deliver against business objectives.
  • Challenge matters which conflict with ethical values or legislation.
  • Contribute to the development of people policies and procedures or people initiatives.
  • Interpret people and management data, from both internal and external sources to identify trends.
  • Educate and support stakeholders to deal with wellbeing issues.
  • Benchmark to improve people policies and procedures, or people initiatives.

Training schedule

Throughout the programme, apprentices will develop a broad understanding of people practice, including employee relations, resourcing, reward, learning, wellbeing and organisational development. They will apply people data and insights to support decision-making and contribute to strategic initiatives.

The programme enables apprentices to work collaboratively with stakeholders, manage risk, promote inclusive practices and deliver people solutions that add measurable value to the organisation.

15 months + EPA. Delivered remotely, includes 21 days of virtual workshop delivery. End-Point Assessment is provided by DSW.

Introductory Workshop: Preparing for Success

  • Workshop 1: Professional Behaviours & Valuing People
  • Workshop 2: Organisational Performance & Culture in Practice
  • Workshop 3: Evidence-based Practice
  • Workshop 4: Employment Relationship Management

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C +)
  • Maths (grade 4/C +)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Motivated
  • Can do attitude
  • Willingness to learn
  • Passion for HR
  • Enthusiastic
  • Enjoys helping people
  • Hospitality experience
  • Previous payroll experience

About this employer

In 1972, when Group Chairman and founder, Peter Lowy, purchased the Vienna Hotel in London’s Maida Vale, the first seeds of the original Vienna Group were sown. Now, almost forty five years later, the single hotel operation has developed into a major hotel and leisure group with an enviable hotels portfolio and specialist travel services division. In 2009 the Group took on a new corporate identity, reflecting its history and its more diverse business activities.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential full-time position for the right candidate after completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

LEEP TALENT LIMITED

The reference code for this apprenticeship is VAC2000050954.

Apply now

Closes in 27 days (Wednesday 30 September 2026 at 11:59pm)