Business Support Apprentice
HOWARTHS HR AND EMPLOYMENT LAW LIMITED
WEST YORKSHIRE (BD19 3RR)
Closes in 8 days (Friday 11 September 2026 at 11:59pm)
Posted on 1 September 2026
Contents
Summary
This is an exciting apprenticeship opportunity for a motivated and enthusiastic individual looking to start their career in a professional business environment. The apprentice plays a key role in ensuring the smooth running of day-to-day operations, providing administrative and customer service support across the organisation.
- Wage
-
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
35 hours a week
- Start date
-
Thursday 1 October 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Operating the company switchboard, directing calls professionally and efficiently
- Welcoming visitors and ensuring a warm, professional front-of-house experience
- Supporting general office administration and housekeeping duties
- Assisting with diary management and meeting room coordination
- Maintaining and updating the client database/CRM system
- Supporting the preparation and delivery of company events
- Providing administrative support to internal departments as required
- Helping to ensure a consistently high-quality client experience across all interactions
- Supporting the wider team in maintaining a positive, collaborative working environment
Where you'll work
NEWBURY COURT
BROOK ST
CLECKHEATON
WEST YORKSHIRE
BD19 3RR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NATIONAL BUSINESS COLLEGE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will attend training sessions at National Business College in Huddersfield one day per fortnight.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Patience
About this employer
Howarths is an award-winning second-generation family business, providing specialist Employment Law, HR and Health & Safety support to over 600 SMEs across England. We are passionate about what we do and take pride in delivering exceptional service that genuinely adds value to our clients.
We are an ambitious organisation with a strong track record of year-on-year growth, built on hard work, collaboration, and a commitment to delivering excellence. We place real importance on doing things the right way – maintaining our culture, supporting our people and continuing to build our reputation as a trusted partner to our clients.
Our values – Graft, Together, Heart and Grit – underpin everything we do, shaping both our client relationships and how we work as a team.
We are also committed to making a difference in our community through The Howarth Foundation, supporting individuals at risk of homelessness back into employment.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This apprenticeship provides a structured pathway into a long-term career within business support, offering:
- Hands-on experience across multiple business functions
- Ongoing training and development
- Exposure to professional client environments
- Opportunities to grow within an ambitious and supportive organisation
Ask a question
The contact for this apprenticeship is:
NATIONAL BUSINESS COLLEGE LIMITED
Keely Carleton
keely@nationalbusinesscollege.co.uk
01484 430433
The reference code for this apprenticeship is VAC2000050870.
Apply now
Closes in 8 days (Friday 11 September 2026 at 11:59pm)