Facilities Apprentice

PROSPECT HOSPICE LIMITED

SWINDON (SN4 9BY)

Closes in 19 days (Wednesday 9 September 2026 at 11:59pm)

Posted on 20 August 2026

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Contents

Summary

Support the Estates & Facilities team in maintaining a safe, well-maintained and effective environment across Prospect Hospice. The postholder will undertake a range of practical facilities and maintenance activities. The role provides an opportunity to develop practical skills and experience across a range of facilities activities.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Employers pension contribution of up to 7%

Training course
Property maintenance operative (level 2)
Hours
Monday to Friday 8.30am to 4.30pm or 9.00am to 5.00pm. Release time included in the above. Full-time, 52 weeks.

37 hours 30 minutes a week

Start date

Monday 5 October 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Complete the relevant apprenticeship programme and associated learning requirements
  • Attend training, study and assessment activities as required
  • Apply learning from the apprenticeship programme to practical work within Prospect Hospice
  • Maintain appropriate records of learning and development
  • Take responsibility for progressing towards the required apprenticeship standards and qualifications
  • Participate actively in supervision, feedback and development discussions
  • Develop an increasing level of independence and responsibility as skills and experience develop
  • Support the Facilities Manager and Facilities Technician in delivering the planned preventative maintenance programme
  • Assist with routine inspections, checks and maintenance activities across the hospice and retail sites
  • Undertake tasks appropriate to the apprentice's level of training, competence and experience
  • Assist with the identification and reporting of defects, faults and emerging maintenance issues
  • Support the maintenance of accurate records of completed work
  • Learn how buildings, equipment and facilities are maintained and managed effectively
  • Assist with responding to day-to-day maintenance requests and facilities issues
  • Undertake basic repairs and maintenance tasks where appropriately trained and authorised
  • Report faults and defects that cannot safely or appropriately be resolved
  • Assist the Facilities Technician and Facilities Manager with more complex maintenance activities
  • Help to ensure that facilities-related issues are dealt with promptly and effectively
  • Maintain a professional and helpful approach when working in areas used by patients, families, staff, volunteers and visitors
  • Support the general upkeep and presentation of buildings, facilities and external areas
  • Assist with basic tasks relating to furniture, fixtures, fittings and equipment
  • Support the movement, installation or removal of equipment and other items where appropriate
  • Assist with deliveries, storage and the organisation of facilities-related materials
  • Support seasonal and ad hoc facilities activities as required
  • Assist with preparing areas for events, activities or operational requirements where appropriate
  • Work safely at all times and in accordance with Prospect Hospice policies and procedures
  • Follow appropriate risk assessments, safe systems of work and instructions
  • Use tools, equipment and materials safely and appropriately
  • Report hazards, defects, incidents and near misses promptly
  • Support the completion of routine checks and inspections as directed
  • Never undertake work beyond the apprentice's level of training, competence or authorisation
  • Participate in relevant health and safety and other mandatory training
  • Support the Facilities Manager and Facilities Technician when external contractors are working on site
  • Assist with preparing areas for contractor visits and works
  • Follow appropriate site safety and access arrangements
  • Report any concerns regarding contractor activity or site conditions

Where you'll work

PROSPECT HOSPICE
MOORMEAD ROAD
WROUGHTON
SWINDON
SN4 9BY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEW COLLEGE SWINDON

Training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.

Training schedule

  • Property Maintenance Operative Level 2
  • On the job will take place at the place of work 4 days per week
  • Off the job will take place at New College Swindon 1 day per week

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or equivalent)
  • Mathematics (grade 4 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • positive attitude
  • reliable and punctual
  • flexible
  • Professionalism
  • Honest, Trustworthy
  • Resilient

Other requirements

  • MUST be aged 18 or over due to healthcare setting (and insurance purposes)
  • Must be willing to undertake a DBS Check
  • Minimum Grade 4 English and maths GCSE
  • Must be able to drive and have access to a vehicle

About this employer

Since 1980, Prospect Hospice has provided dedicated end-of-life care service for people living in Swindon, Marlborough and northeast Wiltshire. We bring care, comfort and confidence, around the clock, every day of the year. Our aim is to provide excellent, personalised and compassionate care for everyone in our

community who is affected by a life-limiting illness. We work in close partnership with other organisations – specifically with local health and social care professionals – as well as local people. Working within our community allows us to lead, provide and influence care so that anyone affected by a life-limiting illness has access to the best possible support when and wherever they need it.

https://www.prospect-hospice.net/ (opens in new tab)

Company benefits

Blue Light card eligibility.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Become a Facilities Technician.

Ask a question

The contact for this apprenticeship is:

NEW COLLEGE SWINDON

Erin Foye

erin.foye@newcollege.ac.uk

The reference code for this apprenticeship is VAC2000049188.

Apply now

Closes in 19 days (Wednesday 9 September 2026 at 11:59pm)