Partnering Stores Apprentice
HUWS GRAY LIMITED
Cambridge (CB4 1TS)
Closes in 16 days (Friday 4 September 2026)
Posted on 18 August 2026
Contents
Summary
You’ll be working with people who love what they do and care for each other. You will get to learn the day-to-day operations of the branch, whether that’s dealing with our customers, working in the yard or helping with office and computer-based tasks.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Trade supplier (level 2)
- Hours
-
The working hours for this role is 40 hours between 7am- 5pm Monday to Friday (different arrangements apply to employees who are under 18 years of age)
40 hours a week
- Start date
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Monday 7 September 2026
- Duration
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1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll be given the training to fully contribute to the day-to-day operations of the partnering branch.
You will need to commit to and maximise the use of 20% of working hours provided for “off the job” training.
As an apprentice, you'll get a permanent contract from day one, a qualification in Level 2 Trade Supplier and a great start to your career!
Where you'll work
Nuffield Road
Cambridge
CB4 1TS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DIDAC LIMITED
Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
- Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
- specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
- specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
- specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
- trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
- trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
- trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
- trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
- trade counter and telesales services: applying basic merchandising techniques used within the business.
- trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
- trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
- trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
- trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
- key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
- key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
- key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
- technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
- technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
- legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
- legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
- legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
- personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
- personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
- personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
- personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
- personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Customer care skills
- Administrative skills
- Team working
- Patience
About this employer
Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!
https://careers.huwsgray.co.uk/ (opens in new tab)
Company benefits
- A permanent contract from day one
- A strong annual leave allowance, alongside your bank holidays
- A dedicated training plan, fully supported by a Training Development officer who will be on hand when you need them
- Access to a great discounted shopping website
- A generous staff discount scheme
- Genuine career and development opportunities
Level 2 qualification in Trade Supplier on completion of your training (which usually takes around 12 months)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Genuine career and development opportunities.
Ask a question
The contact for this apprenticeship is:
DIDAC LIMITED
The reference code for this apprenticeship is VAC2000048797.
Apply now
Closes in 16 days (Friday 4 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.