Apprentice Business Administrator
CORE LOGISTICS UK LIMITED
Durham (DH1 2RS)
Closes in 23 days (Thursday 10 September 2026)
Posted on 18 August 2026
Contents
Summary
Support a busy office within a leading commercial furniture manufacturer and installer. Gain hands-on experience in administration, customer service, data entry and purchasing while working towards a Level 3 Business Administrator Apprenticeship
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Friday. Shifts TBC.
37 hours 30 minutes a week
- Start date
-
Sunday 20 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administrator Apprentice, you will support the day-to-day running of a busy office providing administrative support across multiple departments within the business. This is an excellent opportunity to gain valuable office experience whilst working towards a nationally recognised qualification.
Your duties will include:
- Accurately entering information onto the company's warehouse management system.
- Speaking with customers to confirm product information and delivery details.
- Providing general administrative support including filing, photocopying and document preparation.
- Using Microsoft Office, including Excel, to maintain records and input data.
- Answering telephone calls and responding professionally to customer enquiries.
- Raising purchase orders and liaising with suppliers.
- Supporting different departments with a variety of administrative tasks as required.
- Full training will be provided throughout your apprenticeship.
Where you'll work
Unit 9a & 9b Rennys Lane
Durham
DH1 2RS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOTTINGHAM COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship Standard at New college Durham.
Functional Skills in English and maths (if required).
One-to-one support from a dedicated apprenticeship assessor.
Requirements
Essential qualifications
GCSE in:
- Maths (grade 4)
- English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Other requirements
This is a full-time position based in Durham, working Monday to Friday, 8:00am-4:30pm (with 1 day a week at college). The role involves working in a busy office environment where accuracy, organisation and excellent customer service are essential. Additional hours may occasionally be required.
About this employer
UK core group LTD
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Business Administrator position within the company, subject to business needs and individual performance. You will have gained valuable experience supporting multiple departments, using industry-specific systems, working with customers and suppliers, and developing the skills needed for a successful career in business administration.
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
Vanessa Mcara
vanessa.mcara@newdur.ac.uk
07435763447
The reference code for this apprenticeship is VAC2000048736.
Apply now
Closes in 23 days (Thursday 10 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.