Apprentice Business Administration and Operations Level 3
ROUND BANK ENGINEERING LIMITED
Hebden Bridge (HX7 5RU)
Closes on Wednesday 30 September 2026
Posted on 17 August 2026
Contents
Summary
You'll work towards the nationally recognised apprenticeship standard, gaining experience across office administration, order processing, invoicing and the practical side of getting orders out the door. You'll be trusted with real responsibility, supported every step of the way by the team and your training provider.
- Wage
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£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 9am - 5pm
40 hours a week
- Start date
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Thursday 1 October 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As your training progresses, you'll build skills and take on increasing responsibility across three areas of the business:
General administration
- Being a first point of contact for the business — answering calls, emails and general enquiries, and learning to direct them appropriately.
- Supporting diary management, meeting scheduling, and coordination of internal and external appointments.
- Learning to maintain accurate filing systems (physical and digital), keeping records organised and easy to find.
- Drafting and formatting correspondence, letters, reports and documents, with feedback and support to build your confidence.
Providing general administrative support to the Managers and wider team. - Helping to monitor office supplies and liaise with suppliers.
- Supporting the coordination of meetings and events — preparing agendas, taking minutes, organising logistics.
- Learning how our ISO 9001 quality management system works and helping keep compliance records up to date.
- Handling sensitive and confidential information appropriately, in line with GDPR and company policy
Order processing, ERP and invoicing:
- Learning to sign in and process supplier and purchase orders on our Odoo ERP system.
- Learning to match purchase orders, delivery notes and supplier invoices, and how to flag discrepancies.
- Building up order records on the ERP system and tracking orders from receipt through to fulfilment and invoicing.
- Gaining exposure to basic stock and inventory record-keeping.
Order preparation, packing and shipping:
- Learning to prepare customer orders for dispatch — picking, packing and labelling correctly.
- Learning how to book shipments with couriers/freight providers, including the paperwork involved.
- Helping track outbound shipments and learning how to resolve delivery issues.
- Learning best practice for packing sensitive electronic components safely for transit.
- Keeping despatch records on the ERP system up to date as you gain confidence.
Where you'll work
Dean Hey Business Park
Hebden Bridge
HX7 5RU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CALDERDALE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Number skills
- Team working
- Willingness to learn
- Interest in Business Admin
- Willingness to get involved
- Reliable
- Time Management
- Confidentiality
About this employer
Zikodrive are a small Design and Manufacturing Electronic Engineering company based in Mytholmroyd. With over ten years in the field, we design and make motor controllers that span across a range of industries including industrial, pumps, OEMs and more.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Become a vital member of our team, possible routes to specialising in procurement or routes into Office Manager depending on skills and ambitions. Depends on person’s strengths and preferences.
Ask a question
The contact for this apprenticeship is:
CALDERDALE COLLEGE
Madeline Oxby
Madeline.Oxby@calderdale.ac.uk
The reference code for this apprenticeship is VAC2000048643.
Apply now
Closes on Wednesday 30 September 2026
After signing in, you’ll apply for this apprenticeship on the company's website.