Social Media & Business Administration Apprentice
LJ HEFFERNAN UTILITIES LIMITED
Brighouse (HD6 1BE)
Closes in 4 days (Tuesday 25 August 2026 at 11:59pm)
Posted on 19 August 2026
Contents
Summary
This exciting opportunity with L J Heffernan, a growing business, has arisen. You’ll been undertaking varied duties including administrative and social media work, at different sites.
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
Minimum wage rates (opens in new tab)
The apprenticeship rate of pay starts at £8.00 per hour.
The starting rate may be negotiable. The wage may increase during the apprenticeship, subject to apprenticeship and work targets being met.
- Training course
- Administration assistant (level 2)
- Hours
-
Monday to Friday
8.30am until 5.00pm
37 hours 30 minutes a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
General Administration to include:
- Answering the telephone in a polite and professional manner
- Communicating via email and letter
- Using Microsoft Packages, in particular Word and Excel
- Responsible for co-ordinating the post
- Inputting data onto internal systems with a high level of accuracy
- Responding to requests for information
- Managing reordering of stationery, refreshments and consumables
- Producing reports
Social Media
- Using a drone to capture content
- Photography
- Editing footage and images
- Posting content on various social media platforms
- Updating social media platforms
- outgoing, creative and original thinker. Im sure you’ve got lots on your list
- Any other relevant duties to support the needs of the business
As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows:
- Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
- Complete all required assignments with by the required timeline
- Build up your portfolio of ongoing evidence
- Access support from your tutor/assessor and your manager
Where you'll work
Spring Street Studios
Spring Street
Brighouse
HD6 1BE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
KIRKLEES COLLEGE
Training course
Administration assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and or collaboration.
- Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and or collaboration.
- Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
Training schedule
An assistant administrator is an integral part of the team and organisation responsible for supporting the efficient organisational functions and operations.
An assistant administrator's work can include tasks such as routine data entry and providing support to team members to help ensure that daily activities are carried out within agreed timescales and quality expectations. They represent the organisation when dealing with internal and or external stakeholders.
In their daily work, an employee in this occupation interacts with colleagues, supervisors, senior managers, clients, customers, contractors, suppliers, service users, and government agencies.
Within their organisation they may be asked to work with or act as a point of contact for other departments and colleagues within the organisation such as IT departments, finance and human resources. They must be able to take and respond to feedback from their supervisor in order to meet the needs of the organisation. They may have access to sensitive information respecting organisational and personal information.
The qualification will involve the candidate undertaking the following duties to meet the Knowledge, Skills and Behaviours required for the Apprenticeship Standard:
Duty 1 Communicate with stakeholders, such as internal teams and external organisations, using appropriate methods and professional language. This may include letters, phone, face-to-face, e-mail, videocall, online chat functions or digital platforms.
Duty 2 Support internal or external events or meetings, in person or on line, following organisational policies and procedures.
Duty 3 Access and store information securely in line with organisational requirements for future use and recovery. For example physical and or digital filing systems.
Duty 4 Use software packages to collate, input and extract data and information in line with organisational requirements. For example updating office databases, stakeholder records or notes, finance records, CRM systems or sending mailshots.
Duty 5 Format and input data in line with organisational requirements. For example, redacting information, stakeholder details, expenses, travel and routine reports. Report or escalate errors, breaches or concerns to supervisor or line manager.
Duty 6 Provide support to team members to help ensure that activities are carried out within agreed timescales, budgets and quality expectations. For example, ordering and reporting on office resources or sourcing information. Inform line manager or supervisor on any changes, anomalies or concerns.
Duty 7 Identify, collate and handle data and information from different sources such as business, stakeholder records and delivery notes. Share securely, confidentially and in line with organisational expectations and requirements.
Duty 8 Be aware of the organisation’s priorities and activities, and how the role supports these. For example undertaking routine tasks such as presenting information and producing documents.
Duty 9 Identify issues and escalate problems to others when beyond remit.
Duty 10 Plan and review workload with supervisor to ensure best use of time to complete allocated tasks to deadlines.
Duty 11 Keep up to date with sector developments to enhance skills and follow a continuous professional development plan.
Requirements
Essential qualifications
GCSE in:
SOCIAL MEDIA in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
- Physical fitness
- USING A DRONE - DESIRABLE
- USING SOCIAL MEDIA
- USING MICROSOFT
- ABILITY TO DRIVE - DESIRABLE
- DRIVING LICENCE - DESIRABLE
- OUTGOUNG PERSONALITY
- CAN DO ATTITUDE
- HAS MATURITY
- ORIGINAL THINKER
- EXCELLENT TIMEKEEPING
Other requirements
You will be required to travel to other sites to undertake duties involving using a drone.
It woud be an advantage if you have use of a car.
Having an interest in social media and content creation is a must.
About this employer
Heffernan Utilities is a trusted multi-utility provider working across the UK. We are a collective of highly skilled teams that work closely with our clients to build and deliver best in class solutions for Gas, Water, Electric, Mechanical & Electrical (M&E) services, and EV charging infrastructure.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the apprenticeship programme.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.
Ask a question
The contact for this apprenticeship is:
KIRKLEES COLLEGE
Nichola Barnes
nbarnes@kirkleescollege.ac.uk
01484437054
The reference code for this apprenticeship is VAC2000048473.
Apply now
Closes in 4 days (Tuesday 25 August 2026 at 11:59pm)