School Liaison Apprentice

Newcastle and Stafford Colleges Group

Stafford, Staffordshire

Closes in 17 days (Monday 31 August 2026 at 11:59pm)

Posted on 14 August 2026

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Summary

The post holder will work alongside colleagues to raise awareness of the NSCG offer amongst prospective students, their parents, school and careers staff. The role combines working out in schools, supporting events and activities at each of our campus buildings and working from our office base at the Newcastle campus.

Wage

£19,625 a year

Minimum wage rates (opens in new tab)

  • 18-21 - £19,625 
  • 21+ - £24,455
Training course
Business administrator (level 3)
Hours
The hours of duty are 37 hours per five-day week. The role involves some early mornings, late evenings and occasional weekend working.

37 hours a week

Start date

Monday 21 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The function of the Schools Liaison Team is to promote the College Group and Institute of Technology and the opportunities they offer, drive student recruitment and provide a point of contact for the Group’s contacts with schools. 

Main Duties and Responsibilities: 

  • To establish and maintain excellent working relationships with all relevant members of staff in local schools and careers services.
  • As directed by the Senior Schools Liaison Officer, support responding positively and proactively to the individual needs of the schools to ensure that NSCG is positioned as the college of first choice for potential students.
  • To assist with the effective delivery of college information and advice events including large scale Open Events, which generally take place in the evening or on a Saturday morning.
  • To assist the team in coordinating and promoting subject specific activities (including year group taster events attended by 15-220 school pupils), to raise awareness of full-time courses and apprenticeships.
  • Confidently deliver specific college talks and workshops to respond to the needs of schools, acting as a brand ambassador and providing information, advice and guidance on the courses and pathways available at NSCG.
  • To represent the college and coordinate subject staff (where required) at school parents' evenings, GCSE options evenings, career events and other specific school events, in the day and evening as required, acting as a brand ambassador and providing information, advice and guidance on the courses and pathways available at NSCG.
  • To organise and deliver individual and large group tours at the college for school pupils, school staff and parents.
  • To research and keep up to date with career pathways that a potential student may wish to take.
  • To evaluate Schools Liaison activities and feedback findings to teaching staff and the wider team.
  • To keep abreast of developments in secondary education both nationally and locally
  • To implement college policy, particularly in relation to equal opportunities, the student charter and health and safety. 
  • To undertake such other duties which may arise from time to time, and which are commensurate with the role, this may include occasional work on wider marketing projects or events.
  • To keep on top of admin within the team, such as telephone enquiries, daily emails, application information requests, and diary requests.
  • To prioritise tasks given, keep deadlines and be able to work as part of the team. 

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • Victoria Square, Stafford, ST16 2QR
  • Knutton Lane, Newcastle, Staffordshire, ST5 2GB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEWCASTLE AND STAFFORD COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

One day study per week.

More training information

The successful candidate will undertake either the Business Administrator Level 3 or Associate Project Manager Level 4 Apprenticeship, depending on their previous experience and qualifications.

Requirements

Desirable qualifications

GCSE in:

  • English (grade Grade 4/C or above)
  • Maths (grade Grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Team working
  • Initiative

Other requirements

  • Is a car owner and is willing to use it on college business
  • 18+ due to the nature of the role
  • Confident, ambitious, dynamic and proactive with excellent interpersonal skills
  • Comfortable communicating to large audiences, individuals and small groups
  • Has a flexible approach to working hours throughout the year, especially in the autumn and Spring Terms, during peak parent’s evenings and careers event periods. The role involves some early mornings, late evenings and occasional weekend working

About this employer

Newcastle and Stafford Colleges Group (NSCG) is Staffordshire’s leading General Further Education College, with pass rates and student achievement rates amongst the best in the country.

https://nscg.ac.uk/ (opens in new tab)

Company benefits

  • Staff parking
  • Local Government Pension Scheme
  • Free early morning coffee/tea and toast
  • 2 week closure period at Christmas

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Could lead to permanent position for the right person. 

Ask a question

The contact for this apprenticeship is:

Newcastle and Stafford Colleges Group

The Apprenticeship Hub

apprenticeships@nscg.ac.uk

01782 254287

The reference code for this apprenticeship is VAC2000048306.

Apply now

Closes in 17 days (Monday 31 August 2026 at 11:59pm)