Sales Development Apprentice

EVRi

West Yorkshire (LS27 0WH)

Closes in 13 days (Thursday 27 August 2026)

Posted on 14 August 2026

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Summary

Working in the Telesales Team, your primary responsibility will be to achieve your individual sales targets for volume and revenue in line with the strategy of the business for size of customer and product mix. You will be responsible for generating your own leads and developing a pipeline to convert into new clients within a defined area.

• Wage:

  £25,846.76 a year

  Minimum wage rates (opens in new tab)

  On top of your salary, apprentices have the opportunity to earn commission.

• Training course: Sales executive (level 4)
• Hours: Monday to Friday, 9.00am to 5.00pm.

  39 hours a week

• Start date:

  Thursday 1 October 2026

• Duration:

  1 year 6 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Identifying and developing a personal prospect pipeline of sufficient quality and quantity to deliver against monthly, quarterly and annual volume and revenue targets as set by the business
• Meeting all set KPI’s and achieving productivity targets
• Managing and recording sales activity and sales process through the EVRi CRM System
• Onboarding new clients in a timely manner to meet projected go-live dates
• Ensuring all new clients have a full understanding of EVRi
• Customer Service processes and have all the tools and contacts required to self-serve across all areas of the business
• Monitoring the performance of new clients to ensure they trade to profile across all products and services within 4 weeks of go-live.
• New clients are ready to handover within 6 weeks of trading
• Resolving escalations and account queries
• Working with local operations team to promote new client awareness and to ensure expected level of service is achieved

Where you'll work

Capitol House 1 Capitol Close
Morley
Leeds
West Yorkshire
LS27 0WH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BMS PROGRESS LLP

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
• Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
• Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
• Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
• Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
• Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
• Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
• Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
• Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
• Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
• Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

The apprentice will complete on the job training in the workplace and apprenticeship training with our training provider partner. Workshops with the training provider will take place once a month and apprentices will be provided with a coach to support them. 

Off-the-job training will follow the time allocations outlined in the Occupational Standard.

Requirements

Essential qualifications

GCSE in:

• English, Science and Maths (grade 4 or above)
• Three non-core subjects (grade 5 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Organisation skills
• Team working
• Non judgemental
• Personable
• Curious

Other requirements

We're looking for individuals who are curious and eager to learn, with a proactive attitude.

About this employer

At Evri, we know that the next big innovation, the next smarter way of working, the next bold idea that transforms how millions of parcels move every day… could come from someone right at the start of their career. That’s why we’re passionate about investing in emerging talent. Whether you’re joining us as an apprentice, graduate, placement student or through one of our specialist pathways, you’ll be stepping into a business that thrives on momentum.

https://www.evri.com/careers/life-at-evri (opens in new tab)

Company benefits

• Option to buy additional annual leave 
• Discounts from top brands
• Pension 
• Flexible benefits - including shopping vouchers, healthcare and insurance 

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Our Sales teams provide an excellent entry point into a wide range of career opportunities across Evri. Following completion of the apprenticeship, the most common progression route is into a Telesales Executive role. Many apprentices also go on to build successful careers in other areas of our Commercial function.

Ask a question

The contact for this apprenticeship is:

BMS PROGRESS LLP

Emerging.Talent@Evri.com

The reference code for this apprenticeship is VAC2000048278.

Apply now

Closes in 13 days (Thursday 27 August 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.