Apprentice Support Worker – Copperclay Mews
THE HESLEY GROUP LIMITED
York (YO61 3QN)
Closes in 21 days (Friday 4 September 2026)
Posted on 13 August 2026
Contents
Summary
We are looking for Apprentice Support Workers with a ‘can do’ attitude, outgoing and caring but have a calm demeanour. You don't need to have experience but it's essential that you share our values. If you have a positive attitude and want to improve the lives of those we support, we'll support you with progression opportunities.
- Wage
-
£26,916 a year
Minimum wage rates (opens in new tab)
£13.99 an hour
- Training course
- Adult care worker (level 2)
- Hours
-
A mix of shifts:
AM – 07:15 until 14:45
PM – 14:15 until 21:45.
Long day – 07:15 until 21:45.
37 hours a week
- Start date
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Monday 5 October 2026
- Duration
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1 year
- Positions available
-
5
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
At Copperclay Mews we are looking for engaging and positive Apprentice Support Workers to join our team to support adults with learning disabilities and intensive specialist support needs, along side this great career opportunity you will study your Level 2 in Health and Social Care alongside York College.
As an Apprentice Support Worker you will be expected to provide an outstanding level of support that will help to ensure the people we support live a more independent, dignified and happy life. We are looking for forward thinkers who are able to offer new ideas on how to develop a person’s opportunities and skills ranging from developing their own garden to cooking nutritious and different meals.
Not all support work will take place within the homes of the people we support. There will be lots of opportunities to access the local community and engage with the interests of the people you support. The people we support all have different interests and therefore we are looking for flexible and open minded support workers to support with activities such as walking, days out to the cinema or visits to the seaside to name a few.
On a daily basis you will have a strong support network from the management team at Copperclay Mews. We are a proactive team and work in partnership to ensure the best support for colleagues is provided, so don’t worry if you are new to care, there is always someone you can turn to.
We will require you to be available for full shifts due to minimal public transport in the area.
Where you'll work
Copperclay Walk
Easingwold
York
YO61 3QN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
YORK COLLEGE
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
Training schedule
Off the job training will take place at York College on a day release basis and the remainder of the training will be in the workplace.
More training information
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Initial training of 2 and a half weeks Monday to Friday 9.30am to 4.30pm – thereafter ongoing training in conjunction with York College.
Requirements
Essential qualifications
GCSE in:
- Any other subject (grade 3)
- English (grade 3)
- Maths (grade 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Problem solving skills
- Logical
- Team working
- Patience
Other requirements
Candidates need to be 18 or over.
GCSE Maths/English (Grade 4/C) is desirable, however, a minimum of Level 1 in maths and English is essential for this apprenticeship with a requirement to upskill to Level 2 functionals skills.
Easingwold is located in the middle of the countryside and has limited transport links. There are no direct public transport routes to the site, so travelling by bus or train can be difficult and may require multiple connections. As a result, having access to your own transport is usually the most practical and reliable way to commute to the location.
We welcome applications from candidates living within a 1 hour commute of the workplace.
About this employer
Hesley Group is a specialist provider of education, care and support services for adults with learning disabilities, autism and intensive specialist support needs. With services across Yorkshire and the East Midlands, Hesley Group is dedicated to helping the people they support lead fulfilling, independent lives through person-centred care, specialist education and therapeutic support.
The organisation employs over 1,100 colleagues across a range of care, education, clinical and support roles, all working together to make a positive difference every day.
https://www.hesleygroup.co.uk/ (opens in new tab)
Company benefits
- Support and feedback through 1:1 supervision
- Enhanced overtime rates (£1.50-£2 per hour)
- 6 weeks holiday
- Level 2/3 Diploma and Care Certificate funded by us
- Free mandatory training days
- Promotion opportunities
- Salary Sacrifice Pension scheme
- Cycle to work scheme
- Discounts at a range of retailers
- Refer a friend scheme
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Once you have successfully completed the apprenticeship, there are a range of career progression opportunities available. Depending on your performance, skills, and business needs, you may be able to progress into a Team Leader role or explore other internal opportunities across the company. The apprenticeship provides the knowledge and experience needed to build a strong foundation for future career development, alongside training completed whilst working at Hesley.
Ask a question
The contact for this apprenticeship is:
YORK COLLEGE
Apprenticeships@yorkcollege.ac.uk
01904 770368
The reference code for this apprenticeship is VAC2000048136.
Apply now
Closes in 21 days (Friday 4 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.