Apprentice Sales Administrator - REF 14983

ADAPT (UK) TRAINING SERVICES LIMITED

KNOWSLEY INDUSTRIAL PARK (L33 7UY)

Closes on Thursday 12 November 2026

Posted on 13 August 2026

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Summary

Adapt (UK) Training Services in Knowsley are recruiting for an Apprentice Sales Administrator. The successful candidate will work towards completing a Level 3 Business Administrator apprenticeship over the duration of 18-months.

• Wage:

  £16,640 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  • £320 per week
• Training course: Business administrator (level 3)
• Hours: Monday - Thursday 7:45am - 4:45pm / Friday 7:45am - 4:30pm / 1 hour unpaid break.

  40 hours a week

• Start date:

  Thursday 19 November 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Provide administrative support to the sales team.
• Respond promptly to telephone, email and website enquiries.
• Prepare and issue quotations, proposals and course information.
• Process course bookings accurately and efficiently.
• Maintain and update the Customer Relationship Management (CRM) system.
• Monitor sales enquiries and follow-up prospective customers where appropriate.
• Assist in achieving sales targets through effective administration and customer support.
• Produce sales reports and management information as required.
• Work within other departments as required due to business demands.

Where you'll work

UNIT 80
NORTH MERSEY BUSINESS CENTRE
WOODWARD ROAD
KNOWSLEY INDUSTRIAL PARK
L33 7UY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTH LANCS. TRAINING GROUP C.I.C.

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Level 3 Business Administrator 
• Functional Skills 
• Work-based learning

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working

About this employer

At Adapt (UK) Training Services Limited, their mission is to empower individuals and organisations across a range of industries through high-quality, accredited training courses that uphold the highest standards of safety, skill, and professionalism.

They are committed to delivering excellence in training, fostering career progression, and supporting the industry’s development by ensuring every learner receives the knowledge, practical experience, and support needed to succeed.

Trusted across the UK for their integrity, expertise, and results-driven approach, they strive to be the benchmark for training excellence.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Progression onto full-time employment 

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP C.I.C.

Recruitment

recruitment@nltg.co.uk

01254395355

The reference code for this apprenticeship is VAC2000048064.

Apply now

Closes on Thursday 12 November 2026

After signing in, you’ll apply for this apprenticeship on the company's website.