Apprentice Planner / Administrator

KKC FACILITIES MANAGEMENT UK LTD

CHORLEY (PR7 2SE)

Closes in 12 days (Wednesday 26 August 2026 at 11:59pm)

Posted on 13 August 2026

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Summary

Join KKC as an Apprentice Planner and be the beating heart of our operations! You will manage the full lifecycle of facility jobs, from initial client emails to scheduling engineers and prepping invoices. Earn your Level 3 qualification while learning to coordinate, problem-solve, and keep our fast-paced office running like clockwork.

Wage

£16,640 to £26,436.80, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Under 18 (£8.00 p/h): £320.00 per week

18–20 (£10.85 p/h): £434.00 per week

21 and over (£12.71 p/h): £508.40 per week

Training course
Business administrator (level 3)
Hours
Monday - Friday between 8.00am - 5.00pm inclusive of a 1 hour break at a variable / flexible time for lunch, inclusive of time studying at the college.

40 hours a week

Start date

Wednesday 9 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will own the job process from start to finish. Day-to-day tasks include: monitoring the inbox for client requests, logging new jobs, and planning engineer schedules for maximum efficiency. You will communicate directly with clients to provide updates, coordinate with field engineers using our internal systems and ensure all job notes are accurate and prepped for the finance team to invoice. It’s a fast-paced role requiring sharp organisation.

Where you'll work

32A MARKET STREET
CHORLEY
PR7 2SE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WIGAN AND LEIGH COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will achieve a Level 3 Apprenticeship Standard as a Business Administrator. Training will be delivered by Wigan & Leigh College. This usually involves day-release (one day a week at college) combined with intensive on-the-job training in the office, culminating in a final End Point Assessment.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

KKC Facilities Management is a friendly, family-run business based in Chorley. With a close-knit team of 40, we thrive in a fast-paced, hardworking environment but always make time for a good laugh. We take pride in our supportive culture, offering a dynamic workplace where you can build real skills, get stuck in, and feel like part of the family from day one.

http://www.kkcuk.com (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There is always an opportunity for future progression within KKC, from full time employment, upskilling and developing new skills within the company post-apprenticeship.

Ask a question

The contact for this apprenticeship is:

WIGAN AND LEIGH COLLEGE

The reference code for this apprenticeship is VAC2000048057.

Apply now

Closes in 12 days (Wednesday 26 August 2026 at 11:59pm)