Pharmacy Services Assistant - Level 2 Apprenticeship

GURDAL LTD

West Midlands (B70 7RW)

Closes in 18 days (Monday 31 August 2026 at 11:59pm)

Posted on 12 August 2026

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Summary

Start your pharmacy career with a Level 2 Pharmacy Services Assistant Apprenticeship. Gain hands-on experience while completing 6 hours of online coursework each week.

Wage

£17,472 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday, 9.00am - 5.00pm, with a 1 hour lunch.

42 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year

Positions available

4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Learning and carrying out dispensing and preparing prescriptions
  • Manage prescription related queries 
  • Work with the team to carry out a variety of tasks within the pharmacy
  • Have a patient facing role proving excellent service 
  • Carry out business tasks and development towards KPI
  • Manage stock and deal with buying, storing and handling pharmacy medicines
  • Manage prescription requests, receipts and queries

Where you'll work

1 Lyng Lane
West Bromwich
West Midlands
B70 7RW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BRIGHT BEES NURSERY LTD

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

The apprentice will receive practical training in the workplace alongside their normal pharmacy duties. They will also complete 6 hours of online coursework each week as part of their apprenticeship training. Training will be supported by their employer and training provider throughout the programme.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Self development

Other requirements

An attention to detail and ability to learn and develop at a pace. To have a proven track record of excellence in customer service. Be efficient and proactive, as well as work well in a team.

About this employer

Leading Community Pharmacy based in West Bromwich. Training and developing apprentices for over 10 years.

Company benefits

We offer profit related bonuses to staff.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • On completion of Level 2, you will have the option to complete a Level 3 apprenticeship to become a Pharmacy Technician

Ask a question

The contact for this apprenticeship is:

GURDAL LTD

Ismaeel Mohammed

ismaeel.mohammed1@nhs.net

The reference code for this apprenticeship is VAC2000047838.

Apply now

Closes in 18 days (Monday 31 August 2026 at 11:59pm)