Apprentice Business Administrator
JACKSONS WORKWEAR RENTAL LTD
LINCS (LN5 8DT)
Closes in 7 days (Tuesday 1 September 2026 at 11:59pm)
Posted on 24 August 2026
Contents
Summary
A great opportunity to build customer service skills, gain valuable admin experience, and work within a supportive team. Ideal for
someone eager to learn, grow, and start a long-term career.
- Wage
-
£16,016 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
- Potential for Christmas bonus
- Company pension scheme
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday, 8.00am to 4.30pm. Friday, 8.00am to 3.00pm.
38 hours 30 minutes a week
- Start date
-
Tuesday 22 September 2026
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include, but will not be limited to:
- Customer contact - Answering phone calls, responding to emails, checking in with customers and helping resolve queries or issues.
- Admin & record keeping - Keeping customer notes up to date, organising electronic and paper documents, updating hotlists and ensuring information is accurate.
- Team communication - Liaising with account managers, production teams, delivery drivers and the Service Manager to help resolve customer issues and support daily operations.
- Problem solving - Helping handle complaints professionally, identifying potential issues early and working with colleagues to find solutions.
- Project support - Assisting with garment orders & contract renewals.
Where you'll work
WEIR ST
LINCOLN
LINCS
LN5 8DT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LINCOLN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The apprentice will work towards their Apprenticeship Standard in Level 3 Business Administrator.
- The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
- This is a month release programme, which means you will attend Lincoln College, once a month, term-time only. This will fall within your contracted working hours.
More training information
Course outline:
https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
- There may be some occasional days out with Account Managers visiting customers.
About this employer
From our Head Office in the centre of the thriving city of Lincoln, Jacksons Workwear Rental confidently provides you with the highest standard of all the products you need to make your industry run as smoothly as possible.
From garments, dust mats and hi-visibility clothing right the way through to washroom supplies and lockers, Jacksons is the only place you’ll need to ensure your workforce have all the tools at their disposal, no matter what the demand.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Potential to progress to Regional Account Manager.
Ask a question
The contact for this apprenticeship is:
LINCOLN COLLEGE
Kateryna Shevchenko
apprenticeships@lincolncollege.ac.uk
The reference code for this apprenticeship is VAC2000047697.
Apply now
Closes in 7 days (Tuesday 1 September 2026 at 11:59pm)