Business Administration Apprenticeship
HALL & RHODES SECURITY LTD
Armytage Road (HD6 1QF)
Closes in 19 days (Monday 31 August 2026 at 11:59pm)
Posted on 11 August 2026
Contents
Summary
We are looking for an organised, reliable and motivated Administration Apprentice to join our office team. The role will involve supporting the day-to-day administration of the business while working towards a Business Administration apprenticeship qualification.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 8.30am - 5.00pm.
40 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Duties:
- Booking routine service visits, repairs and other jobs into engineers’ diaries
- Planning appointments by location to help keep engineers’ routes efficient and reduce unnecessary travel
- Contacting customers by telephone and email to arrange or confirm appointments
- Creating new jobs and updating existing jobs within Alarm Master Pro
- Ensuring customer, site and job information is recorded accurately
- Allocating the correct engineer and job details before appointments take place
- Monitoring outstanding jobs and helping to ensure they are progressed or rebooked where required
- Answering incoming telephone calls and dealing with general customer enquiries
- Passing technical or urgent queries to the appropriate member of staff
- Uploading documents, updating records and completing general office administration
- Supporting other members of the administration team during busy periods
Where you'll work
Armytage Road
HD6 1QF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COREED LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Desirable qualifications
GCSE in:
- Maths (grade 4-9 (A-C))
- English (grade 4-9 (A-C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication Skills
- Customer care skills
- Initiative
- IT skills
- Non judgemental
- Number skills
- Organisation skills
About this employer
Hall & Rhodes Security Ltd, protecting what matters most since 1965Fully incorporated in 1973, we’ve built a reputation over more than 50 years for unwavering quality, reliability, and service.
As one of the UK’s leading privately owned security companies, we are proud to offer tailored, expert security solutions that keep our clients safe and secure, no matter the challenge.
Our deep-rooted values and dedication to excellence have earned us the trust of businesses and individuals across Yorkshire.
With a rich history and an eye on the future, we continue to lead the way in providing peace of mind to our valued customers.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full-time post following completion of the apprenticeship programme.
Ask a question
The contact for this apprenticeship is:
COREED LIMITED
Sean Jones
sean@CoreEd.co.uk
0203 822 0001
The reference code for this apprenticeship is VAC2000047653.
Apply now
Closes in 19 days (Monday 31 August 2026 at 11:59pm)