Transport & Despatch Administrator Apprentice
FUNBIKES LTD
Old Dalby (LE14 3NJ)
Closes in 15 days (Wednesday 26 August 2026 at 11:59pm)
Posted on 11 August 2026
Contents
Summary
Join our busy transport and despatch team and help ensure vehicles, parts and outdoor leisure products reach customers correctly and on time. You will gain practical administration experience supporting delivery paperwork, courier communication, tracking and day-to-day organisation.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
After successful completion of probation period, employee will join our KPI Bonus scheme, providing the candidate hits all KPI’s they will receive up to £200 each month.
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5:30pm.
Some Saturdays on a rota basis, mostly during peak (Christmas).
40 hours a week
- Start date
-
Monday 28 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support the transport and despatch team with day-to-day administration and paperwork.
- Prepare, check, print and organise delivery paperwork, labels, manifests and picking documents.
- Update order, courier and delivery information accurately in company systems and trackers.
- Help monitor deliveries and collections, checking tracking updates and escalating delays or issues to the Transport Manager.
- Assist with customer and courier communication, including booking information, delivery updates and basic follow-ups.
- Support route planning administration by ensuring delivery information, notes and paperwork are complete and clearly recorded.
- Help keep courier folders, despatch records and proof-of-delivery information organised and easy to locate.
- Work with warehouse and customer service colleagues to help ensure the correct item, paperwork and delivery information are matched.
- Assist with basic reports and trackers for deliveries, collections, courier issues and outstanding actions.
- Support the team with filing, meeting notes, action tracking and process documentation.
- Escalate missing information, delivery concerns or paperwork discrepancies promptly to the Transport Manager.
- Follow company procedures, including health and safety requirements, and complete work accurately within agreed timescales.
Where you'll work
Unit 5 F
Old Dalby Trading Estate
Old Dalby
LE14 3NJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LOUGHBOROUGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
- Diarised visits from a dedicated Trainer/Assessor.
- Attendance to Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment).
- Attendance to Loughborough College for Functional Skills (if required).
- On-the-job training.
- Off-the-job training.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
Other requirements
Due to our location, public transport is unreliable, so applicants must be able to travel reliably to our Old Dalby site.
About this employer
We are a growing group of exciting outdoor leisure e-commerce brands, including:
- FunBikes – The UK’s market leader in quad bikes, dirt bikes, and electric scooters
- Dualways – Leading distributors of off-road & road legal vehicles to trade
- Bell Tent Boutique – Specialists in luxury camping and outdoor adventure
Company benefits
On-Site Parking – Free, convenient parking at our Melton Mowbray HQ.
Supportive Team Culture:
Friendly, collaborative work environment.
Exciting Brands:
Work with trusted names in the outdoor leisure industry.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Following successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Transport & Despatch Administrator role. With experience, the apprentice could develop into a Transport Coordinator or wider logistics and delivery operations role, supporting route planning, courier management and customer delivery experience.
Ask a question
The contact for this apprenticeship is:
LOUGHBOROUGH COLLEGE
Sophia Cleaver
apprenticeships@loucoll.ac.uk
The reference code for this apprenticeship is VAC2000047601.
Apply now
Closes in 15 days (Wednesday 26 August 2026 at 11:59pm)