Apprentice Payroll Assistant

KLN ACCOUNTANCY SERVICES LIMITED

Heanor (DE75 7QL)

Closes in 17 days (Friday 28 August 2026 at 11:59pm)

Posted on 7 August 2026

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Summary

Are you looking for a career in accounting, working for an accounts practice which truly values it's employees and customers? If so KLN Accountancy are looking for an Apprentice Payroll Assistant to join their team! Duties include photocopying, filling, processing and uploading payroll records.

Wage

£15,600 a year

Minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday, shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 14 September 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To assist in the provision of high quality and professional accountancy support services to the Senior Management and Accounts Team. You will be working under the guidance and supervision of qualified and experienced members of staff. We will also appoint a dedicated Line Manager and Mentor to support you throughout your apprenticeship.

Duties will include:

  • Processing and uploading payroll records
  • Basic Payroll duties using sage 50 payroll system
  • Ensuring all payroll records are kept up to date
  • Manage time keeping including input of own weekly time sheet
  • Payroll administration work, for example; filing payroll records, letters etc.
  • Uploading pension records
  • Assisting in the preparation of larger payroll submissions
  • Assisting in the preparation of CIS returns
  • Dealing with incoming payroll related phone calls

Where you'll work

1-2, Basford House
Derby Rd
Heanor
DE75 7QL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EMA TRAINING LIMITED

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.

The knowledge units provided will cover topics such as:

  • National Insurance
  • PAYE
  • Statutory Sick Pay (SSP)
  • Statutory Parental Leave
  • Statutory Deductions

The last four months of the qualification will entail completing the following as part of the End Point Assessment:

  • Knowledge Test
  • Project Report
  • Professional Discussion

The qualification will be delivered over 12 months (8 months for training and 4 months for EPA). The training sessions will take place online bi-weekly with your allocated trainer. In between training sessions you will be assigned a workplace task to support in implementing your knowledge. 

Requirements

Essential qualifications

GCSE in:

5 GCSE's including Maths and English (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

About this employer

KLN Accountancy Services Limited has been trading since 2009 under the management of Kym Needham who has 23+ years accountancy practice experience.

https://www.klnaccountancyservices.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Opportunity for a full time position within the team upon completion of the apprenticeship programme.

Ask a question

The contact for this apprenticeship is:

EMA TRAINING LIMITED

Jess Mitchell

Apply@ematraining.co.uk

The reference code for this apprenticeship is VAC2000047007.

Apply now

Closes in 17 days (Friday 28 August 2026 at 11:59pm)