Apprentice Business Administrator

LAWRENCE CLEANING LTD

DUDLEY (DY1 2QD)

Closes in 15 days (Friday 21 August 2026 at 11:59pm)

Posted on 6 August 2026

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Summary

We are seeking a highly motivated and detail-oriented Level 3 Business Administration Apprentice to join our team. This opportunity offers a comprehensive learning experience- you will gain hands-on exposure to a range of administrative tasks while developing your skills in business processes.

Wage

£13,416 a year

Minimum wage rates (opens in new tab)

£8.60 per hour ( Above National Minimum Apprenticeship Wage)

Training course
Business administrator (level 3)
Hours
Monday- Friday between 9am- 3pm.

30 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Job Description: Level 3 Business Administration Apprentice.

Position Overview:

We are seeking a highly motivated and detail-oriented Level 3 Business Administration Apprentice to join our team. This apprenticeship opportunity offers a comprehensive learning experience where you will gain hands-on exposure to a range of administrative tasks while developing your skills in business processes, IT systems, communication, data analysis, and customer service. The ideal candidate will be proactive, display good judgement, and be committed to contributing to the successful completion of projects and the effective operation of the company.

Key Responsibilities:

  • Understanding Company Processes: Gain a clear understanding of the company’s core processes and systems, assisting with tasks to ensure smooth and efficient operations
  • IT Systems & Tools: Utilise multiple IT packages and systems relevant to the company to complete administrative tasks, manage databases, and record and analyse data where required
  • Database Management: Update, maintain, and review databases to ensure information is accurate, up-to-date, and accessible for relevant stakeholders
  • Data Analysis: Generate and present data reports when needed, using available systems to analyse trends and support decision-making processes
  • Proactive Problem Solving & Decision Making: Exercise proactivity and sound judgement when approaching tasks and challenges, making well-reasoned decisions and tackling problems in a calm and effective manner
  • Collaboration & Relationship Building: Foster and maintain positive working relationships within the team and across departments to facilitate collaboration and ensure smooth communication
  • Communication Skills: Demonstrate clear and professional communication in a variety of formats, including face-to-face, telephone, written correspondence, and digital platforms. Be responsive to queries and requests from internal teams and external stakeholders
  • Project & Customer Service Focus: Take an active interest in ensuring the successful completion of projects and ensure customer requests and queries are handled efficiently and professionally
  • Professional Behaviour: Maintain a professional and positive attitude in all aspects of work, representing the company well both internally and externally

Essential Skills & Qualities:

  • Willingness to learn to use various IT packages and systems relevant to business administration
  • Ability to learn to manage and update databases, ensuring data integrity
  • Analytical mindset, with the ability to generate reports and interpret data
  • Good decision-making skills with the ability to handle challenges maturely
  • Strong interpersonal and communication skills, both written and verbal
  • Ability to collaborate effectively within teams and across the company
  • A proactive, self-motivated attitude, and keen to take ownership of tasks and work unsupervised
  • Professional and courteous demeanour at all times
  • Good attitude to follow instructions when needed to complete tasks

Qualifications & Requirements:

  • This is an apprenticeship role designed for candidates wishing to gain a Level 3 qualification in Business Administration
  • A willingness to learn, grow, and develop new skills is essential
  • No prior experience is necessary, but a basic understanding of office software (e.g., Microsoft Office, Excel, Word, Powerpoint) and IT systems is advantageous
  • Strong organisational skills and attention to detail

Where you'll work

19-21 HIMLEY ROAD
DUDLEY
DY1 2QD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • The apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
  • In addition, they will be expected to attend an online lesson once every other week

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

We proudly provide cleaning services to organisations up and down the West Midlands from our base in Dudley. Our friendly, professional, and trustworthy cleaning staff are all directly employed and managed by us; an approach that enables us to keep a close eye on standards of cleanliness and customer satisfaction.

https://www.lawrencecleaning.co.uk/ (opens in new tab)

Company benefits

What We Offer:

  • A supportive and inclusive work environment
  • Mentorship and guidance to help you achieve your qualifications
  • The opportunity to work on a variety of projects and gain practical experience

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Career development opportunities within the company

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Deborah Maley

dmaley@halesowen.ac.uk

0121 6027777

The reference code for this apprenticeship is VAC2000046846.

Apply now

Closes in 15 days (Friday 21 August 2026 at 11:59pm)