Business Administrator Apprenticeship

WTS ENERGY UK LTD

Newquay (TR8 4GZ)

Closes in 27 days (Wednesday 2 September 2026 at 11:59pm)

Posted on 6 August 2026

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Summary

WTS Energy is offering an exciting opportunity to join their team as a Business Administrator Apprentice. Gain valuable workplace experience while developing the knowledge, skills and behaviours needed for a successful long-term career. Learn from experienced professionals and build a strong foundation in a supportive, dynamic environment.

• Wage:

  £16,640 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  An increased salary may be offered to the right candidate, depending on experience and suitability.

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 08:30 - 17:30.

  40 hours a week

• Start date:

  Thursday 1 October 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Business Administration Apprentice will provide administrative support across all areas of the business, helping to ensure the smooth day to day running of the office. Working alongside the Manpower and Operations teams, the successful candidate will develop a broad range of administrative, organisational and communication skills while gaining valuable experience within a global workforce solutions business. This role offers the opportunity to build a strong foundation in business administration while supporting key operational processes that help deliver exceptional service to clients and contractors worldwide.

Key Responsibilities:

• Provide general administrative support to the office team.
• Answer telephone calls professionally, directing enquiries to the appropriate team members.
• Update and maintain internal databases, CRM systems and recruitment platforms.
• Assist with candidate registration, onboarding and associated administrative processes.
• Check, process and maintain candidate compliance documentation in line with company and client requirements.
• Support the Manpower team with interview scheduling, candidate communications and recruitment administration.
• Prepare, issue and track Independent Contractor Agreements, ensuring timely completion and return.
• Receive, audit and process contractor timesheets and expense claims accurately and within required timescales.
• Assist with arranging travel, accommodation and training bookings for contractors and employees where required.
• Track the contractor booking lifecycle from initial placement through to completion, supporting any changes, extensions or cancellations in collaboration with the Manpower team. Coordinate Certificate of Sponsorship (CoS) applications for Skilled Worker Visas, tracking progress and providing updates to candidates and internal stakeholders throughout the process.
• Support payroll administration by ensuring contractor documentation, timesheets and related records are complete and submitted accurately.
• Order office supplies and maintain appropriate stock levels.
• Maintain accurate records while ensuring all company, client and candidate information is handled confidentially and in accordance with GDPR and company policies.
• Undertake any other reasonable administrative duties to support the wider business as required.

Where you'll work

1 Chi Ewyn
Nansledan
Newquay
TR8 4GZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CORNWALL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be working towards a Level 3 Apprenticeship Standard in Business Administrator.

This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace.

You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required.

Requirements

Essential qualifications

GCSE in:

• English (grade 4 / C)
• Maths (grade 4 / C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

About this employer

WTS Energy is a global consultancy and workforce solutions provider supporting the Offshore Oil & Gas, Renewable Energy and wider Energy sectors. They specialise in consultancy, recruitment, Employer of Record (EOR), manpower and workforce management services,
helping their clients source, mobilise and manage highly skilled personnel for projects around the world. With a strong focus on compliance, safety and service excellence, they work closely with clients and professionals to deliver efficient, reliable workforce solutions across every stage of the project lifecycle. Their expertise spans consultancy, recruitment, Employer of Record (EOR),
payroll and compliance services, ensuring their clients receive seamless support while maintaining the highest industry and regulatory standards.

http://www.wtsenergy.com (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon successful completion of the Level 3 Business Administration Apprenticeship, WTS Energy will consider offering the successful candidate a permanent position within the organisation. This provides the opportunity for long-term career stability, clear progression pathways, and ongoing professional development within the business. 

Ask a question

The contact for this apprenticeship is:

CORNWALL COLLEGE

The reference code for this apprenticeship is VAC2000046605.

Apply now

Closes in 27 days (Wednesday 2 September 2026 at 11:59pm)