Counter Fraud Apprentice

Solihull Metropolitan Borough Council

West Midlands (B91 3QB)

Closes in 8 days (Thursday 20 August 2026)

Posted on 10 August 2026

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Summary

The post holder will be responsible to a Senior Investigator and will undertake a two year programme of work and studies; this will include supporting and participating in a range of investigations and other counter fraud work for Solihull Council or other organisations.

• Wage:

  £24,796 a year

  Minimum wage rates (opens in new tab)

• Training course: Counter fraud investigator (level 4)
• Hours: Monday to Friday, 9.00am to 5.00pm.

  37 hours a week

• Start date:

  Thursday 1 October 2026

• Duration:

  2 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The post holder will:

• Maintain case files and produce robust investigation plans to the required standard
• Attend / undertake investigative interview
• Prepare notes of discussions and witness statements relevant to investigations to the standards required by the Criminal Procedure & Investigation Act
• Prepare files, applications and orders for court to the required standard for the activity undertaken
• Obtain, record and present evidence in court proceedings as required
• Independently make decisions and resolve problems
• Understand and apply relevant legislation and regulatory requirements for the different types of investigation. Keep this knowledge up to date by identifying sources of information and identifying policy and law change
• Prepare concise, accurate and professional reports in the agreed style and format including relevant evidence to support conclusions
• Present findings both orally and in writing
• Conclude investigations in line with laid down procedures
• Arrange meetings with witnesses and subjects
• Organise their work to comply with laid down standards and timeframes
• Maintain professional working relationships with colleagues and stakeholders
• Prioritise cases and workload
• Maintain confidentiality at all times

Where you'll work

Council House
Manor Square
Solihull
West Midlands
B91 3QB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

INTELLIGENCIA TRAINING LIMITED

Training course

Counter fraud investigator (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Apply legislation and associated codes of practice and can determine points to prove in pursuing an investigation. Apply departmental policy.
• Investigate the points to prove in pursuing an investigation.
• Identify sources of information e.g. regarding the process of policy and law change.
• Maintain case files and produce investigation plans to the required standards for criminal, civil, regulatory or disciplinary investigations.Apply the Fraud Investigation Model (Criminal) / or organisational equivalent when responding to allegations of fraud.
• Differentiate between types of evidence (direct, circumstantial, hearsay etc.) and relate their significance.
• Utilise forensic opportunities and how to apply them in investigations (where relevant to the type of investigations undertaken).
• Apply consideration of the principles of RIPA codes of practice.
• Implement best practice for note taking during the course of an investigation (where relevant to the type of investigations undertaken).Implement best practice for witness statements during the course of an investigation (Relevant to the type of investigations undertaken).
• Produce records of the investigation activities / enquires during the course of an investigation.Apply the rules and relevant policies relating to the continuity of evidence so the source of evidence can be fully supported.Apply the classification and handling of information in line with the National Intelligence Model and national intelligence methodology (criminal investigation) and appropriate handling principles to source and intelligence material, demonstrating knowledge of potential risks of mishandling.
• Participate in searches (including consideration of Legal Professional Privilege) of a person, premises, vehicles or workplaces, adhering to policy and legislation of organisation.
• Assess the strength of evidence and apply the relevant legislation and codes of practice to gather evidence to required standards, subject to role
• Produce witness statements to the required standard for the investigations e.g. Criminal Investigation Standard.
• Use analysis techniques on a range of data and make sound and fair investigation decisions in investigation as appropriate.Apply the organisation’s protective marking scheme and source management before disseminating material.
• Apply the briefing and de-briefing method, disseminating information gathered to the appropriate individuals, groups, or departments as required, for all investigations.
• Utilise the PEACE model for interviewing, applying conversation management and open recall techniques, complete an overarching investigative interviewing strategy, produce interview plans, summarise and evaluate interviews to the required standard.
• Undertake an interview appropriate to the investigation being undertaken, introducing testimony and exhibits during interviews as appropriate.
• Recognise and respond to the varying demands of the witness.
• Produce and retain accurate investigator notes, narrative statements, 3rd party witness testimonies and transcripts.
• Produce concise, timely, clear, balanced & accurate reports, briefings, letters, e-mails & other items of correspondence.
• Prepare files, applications and orders for court to the required standard for the activity undertaken.
• Present evidence as a witness at appropriate hearings.Refer appropriate cases to other law enforcement agencies.
• Comply with the provisions of disclosure in legal proceedings.
• Obtain, record & present evidence in court during proceedings.
• Produce full and accurate post investigation assessments.
• Produce an evidence file with material to support court, tribunal or disciplinary proceedings in accordance with the requirements of the relevant legislation, codes of practice or departmental policy.
• Utilise the correct powers appropriate to the type of investigation.
• Build and maintain new and existing partner / stakeholder relationships to achieve progress on objectives, key initiatives and shared interests and developing beneficial working relationships.
• Categorising fraud and provide insight into how the fraud was perpetrated, calculate the losses and costs borne in cases of fraud for use in sanctions and redress outcomes.
• Apply legislation and associated codes of practice and can determine points to prove in pursuing an investigation. Apply departmental policy.
• Investigate the points to prove in pursuing an investigation.
• Identify sources of information e.g. regarding the process of policy and law change.
• Maintain case files and produce investigation plans to the required standards for criminal, civil, regulatory or disciplinary investigations.Apply the Fraud Investigation Model (Criminal) / or organisational equivalent when responding to allegations of fraud.
• Differentiate between types of evidence (direct, circumstantial, hearsay etc.) and relate their significance.
• Utilise forensic opportunities and how to apply them in investigations (where relevant to the type of investigations undertaken).
• Apply consideration of the principles of RIPA codes of practice.
• Implement best practice for note taking during the course of an investigation (where relevant to the type of investigations undertaken).Implement best practice for witness statements during the course of an investigation (Relevant to the type of investigations undertaken).
• Produce records of the investigation activities / enquires during the course of an investigation.Apply the rules and relevant policies relating to the continuity of evidence so the source of evidence can be fully supported.Apply the classification and handling of information in line with the National Intelligence Model and national intelligence methodology (criminal investigation) and appropriate handling principles to source and intelligence material, demonstrating knowledge of potential risks of mishandling.
• Participate in searches (including consideration of Legal Professional Privilege) of a person, premises, vehicles or workplaces, adhering to policy and legislation of organisation.
• Assess the strength of evidence and apply the relevant legislation and codes of practice to gather evidence to required standards, subject to role
• Produce witness statements to the required standard for the investigations e.g. Criminal Investigation Standard.
• Use analysis techniques on a range of data and make sound and fair investigation decisions in investigation as appropriate.Apply the organisation’s protective marking scheme and source management before disseminating material.
• Apply the briefing and de-briefing method, disseminating information gathered to the appropriate individuals, groups, or departments as required, for all investigations.
• Utilise the PEACE model for interviewing, applying conversation management and open recall techniques, complete an overarching investigative interviewing strategy, produce interview plans, summarise and evaluate interviews to the required standard.
• Undertake an interview appropriate to the investigation being undertaken, introducing testimony and exhibits during interviews as appropriate.
• Recognise and respond to the varying demands of the witness.
• Produce and retain accurate investigator notes, narrative statements, 3rd party witness testimonies and transcripts.
• Produce concise, timely, clear, balanced & accurate reports, briefings, letters, e-mails & other items of correspondence.
• Prepare files, applications and orders for court to the required standard for the activity undertaken.
• Present evidence as a witness at appropriate hearings.Refer appropriate cases to other law enforcement agencies.
• Comply with the provisions of disclosure in legal proceedings.
• Obtain, record & present evidence in court during proceedings.
• Produce full and accurate post investigation assessments.
• Produce an evidence file with material to support court, tribunal or disciplinary proceedings in accordance with the requirements of the relevant legislation, codes of practice or departmental policy.
• Utilise the correct powers appropriate to the type of investigation.
• Build and maintain new and existing partner / stakeholder relationships to achieve progress on objectives, key initiatives and shared interests and developing beneficial working relationships.
• Categorising fraud and provide insight into how the fraud was perpetrated, calculate the losses and costs borne in cases of fraud for use in sanctions and redress outcomes.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 9 to 4 or A*-C)
• Maths (grade 9 to 4 or A*-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Customer care skills
• Administrative skills
• Number skills

Other requirements

Standard DBS check required.

Police Vetting Procedure will also be required.

About this employer

Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do. We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

No guarantee of a permanent role at the end of the apprenticeship, but you would be able to apply for any internal roles.

Ask a question

The contact for this apprenticeship is:

INTELLIGENCIA TRAINING LIMITED

The reference code for this apprenticeship is VAC2000046311.

Apply now

Closes in 8 days (Thursday 20 August 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.