Business Administration Apprentice

HAMPSHIRE HILL GROUP LTD

SUTTON IN ASHFIELD (NG17 1DG)

Closes in 25 days (Monday 31 August 2026 at 11:59pm)

Posted on 4 August 2026

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Summary

This is a great opportunity for someone starting out in their career to gain hands-on experience across all areas of office administration within a financial advice business, while working towards a recognised level 3 qualification.

• Wage:

  £15,600 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5.00pm.

  37 hours 30 minutes a week

• Start date:

  Monday 7 September 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

• Answering incoming calls from product providers and clients, handling queries professionally or directing them to the right person (not immediately)
• Carrying out general administrative duties, including filing, correspondence, data entry, and diary management
• Maintaining and updating our back-office system, ensuring client records and documentation are accurate and up to date
• Working alongside our technical team to help produce client reports and cash flow forecasts
• Preparing and processing paperwork in line with company and compliance procedures
• Supporting the wider team with ad hoc administrative tasks as required
• Building strong working relationships with colleagues, clients, and product providers

Where you'll work

18-20 LOW STREET
SUTTON IN ASHFIELD
NG17 1DG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST NOTTINGHAMSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This is a blended delivery model.

The apprentice will be assigned to a training specialist who will visit the workplace, supporting on a one-to-one basis.

The apprentice will attend monthly masterclasses that are designed to assist with the understanding of the modules and support excellent evidence submissions. These sessions are in person and are delivered at a central location selected for its neutral environment.

Online tutorials take place on a monthly basis.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Logical
• Team working
• Initiative

About this employer

Hampshire Hill Group Limited is a firm of independent financial advisers, providing trusted, personalised advice to clients across the UK. We're looking for a motivated Business Administration Apprentice to join our friendly office team and learn the ropes of financial services administration from the ground up.

http://www.hampshirehill.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There are genuine opportunities for progression within the business upon successful completion of this apprenticeship.

Ask a question

The contact for this apprenticeship is:

WEST NOTTINGHAMSHIRE COLLEGE

Violet

apprenticeships@wnc.ac.uk

01623 900798

The reference code for this apprenticeship is VAC2000046260.

Apply now

Closes in 25 days (Monday 31 August 2026 at 11:59pm)