Business Administrator Apprentice
ISET UK FIRE AND SECURITY DISTRIBUTION LTD
Nottingham (NG6 8US)
Closes in 25 days (Tuesday 1 September 2026)
Posted on 6 August 2026
Contents
Summary
This is where you'll learn the skills that businesses actually run on.
What you’ll do as part of the programme:
- Learn how real businesses operate day to day
- Build practical administrative, organisational and communication skills
- Build evidence from your job to support your learning
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday: 8:30am – 5:00pm
Friday: 8:30am – 4:30pm.
37 hours a week
- Start date
-
Tuesday 15 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll play a key role in keeping the business running smoothly, working closely with the wider team and supporting day-to-day operations.
What you’ll be doing:
- Sending invoices and quotes to clients via the company porta
- Logging new jobs on internal systems
- Ordering materials for upcoming work
- Answering incoming calls and handling enquiries
- Booking work in with clients
- Making follow-up calls to check work has been completed and invoices received
Where you'll work
Unit 11
Martin Court, Blenheim Industrial Estate
Nottingham
NG6 8US
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SKILLS FOR SECURITY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You’ll complete a Level 3 Business Administration apprenticeship, with training delivered remotely, twice a month - no travel, just focused learning that fits around your job.
Requirements
Essential qualifications
GCSE in:
- English (grade C)
- Maths (grade C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
About this employer
ISET – UK FIRE & SECURITY DISTRIBUTION LTD
May 2022 marked the beginning of a new era within the Fire and Security industry, as two well known companies came together. Many of you will know Tony from UKFSD and Nick from ISET Solutions, who—bringing together over 50 years of combined experience across manufacturers, distributors, and installers—merged their respective distribution businesses to form ISET-UK. Now established as one of the leading distributor of fire, security, and specialist home automation products, ISET-UK is proudly based in the East Midlands and committed to delivering expertise, reliability, and outstanding customer support
UKFSD
UK Fire & Security Distribution Ltd was established in November 2015 by Tony Binch, who brings over 30 years of experience within the security sector, having previously worked with Gardiner Technology and later RISCO Group. From the outset, UKFSD has prioritised customer service, ensuring engineers receive the support, expertise, and solutions needed to achieve the best possible outcomes
ISET Solutions Limited
ISET Solutions Ltd was founded as an independently owned company in 2017 by Nick Booth after 9 successful years as a division of Whistler Technology Ltd. We have earned a reputation for providing a level of customer service and technical support that far exceeds others in the industry and forms the core commitment of our business. Along with our drive to identify the latest technology from home security and automation to smart buildings and bio tech for the corporate sector and beyond, it is clear we are not just another security distributor. Nick has over 24 years of experience working with various installers, manufacturers and distributors giving him a unique experience in every aspect of the security industry.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, there may be the opportunity to secure a full-time role within the business, subject to performance and business needs. We are committed to supporting the development of our apprentices and helping them take the next step in their careers wherever possible.
You'll gain practical experience, industry knowledge, and professional skills that will help you progress confidently into future administrative, customer service, business support, or other office-based roles.
Ask a question
The contact for this apprenticeship is:
SKILLS FOR SECURITY LIMITED
The reference code for this apprenticeship is VAC2000046195.
Apply now
Closes in 25 days (Tuesday 1 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.