Freight Forwarding Apprentice

Mail Box Etc

CHELTENHAM (GL52 2LY)

Closes in 20 days (Monday 31 August 2026 at 11:59pm)

Posted on 4 August 2026

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Summary

This a great opportunity for a motivated person to learn the increasingly complex skills required to organise international trade flows. Focused on antiques and fine art sectors transporting high value items.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Pay reviews after probation and 6 months 

Training course
International freight forwarding specialist (level 3)
Hours
9am- 5pm Days to be confirmed

35 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The key functions will be the booking of courier shipments, with the correct required documentation, following up those shipments as they move to delivery and dealing with the issues the occur.

You will review any duty charges raised by the customs authorities and take the required action to deal with these charges.

You will provide the appropriate range of service in other areas dealing with customer as and when appropriate.

This apprenticeship offers a great opportunity for a motivated person to learn the increasingly complex skills required to organise international trade flows. We are focused on the antiques and fine art sectors transporting high value items.

There will also be the opportunity to learn all of the other services offered by the Global Mail Boxes Etc Franchise, providing a fantastic introduction to general business functions.

Where you'll work

20 WINCHCOMBE STREET
CHELTENHAM
GL52 2LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

  • On the job training delivered by the employer
    Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
  • For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
  • Identify, track and support 6 hours off the job training activities
    Quarterly formal progress review meetings, identifying learning achievements and next steps

Requirements

Essential qualifications

GCSE in:

English (grade A*-C/ 4-9)

Desirable qualifications

GCSE in:

Maths (grade A*-C/ 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

Applicant must have good interpersonal skill with the ability to work in a small team.

Good Level of IT skills

This is a highly reactive role requiring the apprentice to manage there own workload and be comfortable with constantly changing priorities

The must be good at handling detailed paperwork, but also inquisitive to investigate errors.

About this employer

MBE Service Centres facilitate the activities of entrepreneurs, businesses and private consumers through a platform of digital-ready shipping, fulfillment, marketing, e-commerce and print solutions delivered with a distinguished and unique level of customer service.

http://www.mbe.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Great opportunity to progress within the company and develop skills and begin a long standing career within the freight industry

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Kerry Traill

Kerry.traill@seetec.co.uk

07903053388

The reference code for this apprenticeship is VAC2000046179.

Apply now

Closes in 20 days (Monday 31 August 2026 at 11:59pm)