Apprentice Administrator
BIDWELL HENDERSON COSTS CONSULTANTS LTD
Alfreton (DE55 3LH)
Closes in 26 days (Monday 31 August 2026 at 11:59pm)
Posted on 4 August 2026
Contents
Summary
We are looking for a proactive, hardworking individual who enjoys working as part of a team and takes pride in delivering excellent service to both internal colleagues and external clients. You will be organised, reliable, and keen to learn, with a positive attitude and strong attention to detail.
- Wage
-
£14,560 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9:00am to 4:30pm
35 hours a week
- Start date
-
Monday 7 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Managing and maintaining company files and records.
- Booking in new files and ensuring they are processed accurately.
- Assigning files to the appropriate team members.
- Updating databases and records in a timely manner.
- Drafting professional letters, emails, and other correspondence.
- Checking, preparing, and creating invoices.
- Assisting colleagues with project work, including the firms marketing and recruitment.
- Arranging deliveries and collections as required.
- Liaising with consultants, clients, and other external contacts.
- Answering and transferring telephone calls in a professional manner.
- Supporting the day-to-day running of a busy office environment.
- Working collaboratively as part of a team while also managing individual responsibilities.
Where you'll work
1 Lea Bank
Broadmeadows, South Normanton
Alfreton
DE55 3LH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST NOTTINGHAMSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
Please note: This is an apprenticeship vacancy, and the advertised closing date is provided as a guide only. The employer wishes to review applications and interview suitable candidates as they are received. As a result, this vacancy may close earlier than the advertised date if a suitable candidate is identified or if a high volume of applications is received. We therefore encourage interested applicants to apply as early as possible to avoid disappointment.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
Bidwell Henderson Costs Consultants is an award-winning Legal Aid Costs Drafting firm, providing billing and processing services to solicitor firms across the UK. With clients at the heart of everything we do, we are committed to delivering a high-quality service and building lasting professional relationships. We currently have an exciting opportunity for a motivated and enthusiastic individual to join our Operations Team at our Head Office in South Normanton. This is a varied role where no two days are the same, offering the opportunity to develop new skills and gain valuable experience. You will receive ongoing support from your supervisor and the wider Operations Team throughout your apprenticeship.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, we hope to offer a permanent position, along with opportunities for continued professional development and career progression within the company.
Ask a question
The contact for this apprenticeship is:
WEST NOTTINGHAMSHIRE COLLEGE
Libby
apprenticeships@wnc.ac.uk
01623 900290
The reference code for this apprenticeship is VAC2000045916.
Apply now
Closes in 26 days (Monday 31 August 2026 at 11:59pm)